Senior Document Controller

We are a fast-growing company working hard to bring amazing flavor solutions that are as exciting and delicious as they are simple to use to our consumers whether they are experienced cooks or first-timers in the kitchen. We are obsessed with quality and are 100% committed to being the most innovative company in any market we serve. Our mission is to bring awesome flavor to consumers whenever and wherever they are looking for it. We have experienced tremendous growth over the last 5 years, but we think we are just getting started. We love our consumers and are fired up to be part of their flavor journey. And we need more great folks to help us continue to raise the bar for what they think is even possible in their own kitchens.

Today, we have over 100 products sold nationwide at retailers including Costco, Walmart, Sam’s Club, Whole Foods, Sprouts, Kroger, Safeway and many more. While we have been around for over 75 years, we have experienced explosive growth in the last 5 years and are now a top 5 brand in the U.S. in multiple flavor categories including seasoning blends, BBQ sauce, and wing sauce.To keep our momentum rolling, we need more passionate flavor advocates and builders to come and join our team and help us reach every kitchen across the U.S. and maybe even the world.

ABOUT THE ROLE

We’re looking for a detail-oriented and highly organized Documentation Specialist to help ensure our products meet regulatory requirements in global markets. You’ll play a key role in supporting our partnerships with major retailers like Walmart and Costco Wholesale in Canada, the UK, the EU, Japan, Korea, and Mexico.

If you enjoy working with cross-functional teams, and have a knack for managing compliance paperwork, this could be a great fit for you!

WHAT YOU'LL BE DOING

• Make sure our products comply with food safety, labeling, and packaging regulations in various international markets.
• Keep up with changing regulations and share key updates with internal teams.
• Prepare and submit necessary paperwork for product registrations, certifications, and import/export approvals.
• Work closely with teams across Product Development, Marketing, and Supply Chain to ensure compliance from start to finish.
• Partner with external regulatory agencies, consultants, and testing labs to get approvals.
• Maintain an organized database of regulatory requirements and documents for each market.
• Ensure product labels and packaging meet local requirements.
• Stay informed about international shipping rules, customs procedures, and retailer-specific compliance requirements.
• Build and maintain strong relationships with regulatory contacts at Costco and other major retailers.

WHAT YOU BRING TO THE TABLE

Experience:

• At least 5 years in compliance, document control, or quality assurance documentation within the Consumer Packaged Goods (CPG) industry.
• Experience in documentation for international markets is a huge plus.
• Experience in international regulatory affairs is a huge plus.
• Experience working with Costco Wholesale’s international regulatory processes is a big plus.

Skills:

• Excellent attention to detail and ability to manage multiple projects.
• Strong communication and teamwork skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Education: A Bachelor’s degree in Food Science, Chemistry, Regulatory Affairs, Supply Chain, or a related field (preferred).

Very Nice to Have:

• Understanding of food regulations, labeling laws, and compliance requirements in the UK, EU, Japan, Korea, and Mexico.
• Familiarity with shipping procedures, customs regulations, and import/export compliance.
• Fluency in Spanish, Japanese, or Korean, is a plus!

THINGS ABOUT THE WAY WE WORK

• No two days here are the same
• We try to be good team members and good communicators, but we don’t live by hierarchy and structure – everyone is a difference maker here
• We make a lot of decisions in the face of incomplete information – our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow
• We believe our job is to take smart risk, not to eliminate risk
• We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart
• We aren’t trying to be average – we want to do exceptional things and we are willing to work hard to achieve them

LOCATION AND TRAVEL

The position will be based out of our 20,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.