What are the responsibilities and job description for the Front Desk Receptionist Pain Management Clinic Full Time position at Kindred Healthcare Inc.?
Job Summary
- Performs general receptionist and clerical duties in order to facilitate efficient functioning of the clinic
Essential Functions:
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation
- Picks up mail
- Sorts and delivers mail according to financial policy and procedures
- Coordinates all the telephone communication in the practice
- Answers all incoming calls in a courteous and efficient manner
- Coordinates all answering service for off-duty hours
- Responds to incoming patient account telephones inquiries
- Calculates final bills for patients who are ready to leave the practice
- Collects patient - owed balances or copays when due . At time of service
- Registered new and existing patients into the patient information management system
- Maintains the change fund and reconciles the balance per financial policy and procedure
- Advises patients or guarantor of third-party payor benefits and estimates private payor amount
- Collects payment prior to admission in accordance with established guidelines and practice policies
- Explains financial requirements to the patient or responsible party and collects deposit or deductibles as required
- Maintains required records, reports and statistics as directed
- Maintains an orderly work area
- Maintains confidentiality of all patient information
- Requests and orders supplies as necessary to keep an adequate inventory of materials on hand for practice operations
- Communicates information to the practice manager, practice physician, etc. to promote the smooth running of practice affairs
- Other duties as assigned
Qualifications
Education
- High school diploma or equivalent required
Experience
- Receptionist or office experience preferred
- Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision
- Must be able to work in a stressful environment and take appropriate action
Job: Administrative/Clerical/Secretarial
Primary Location: SC-Hartsville-Carolina Pines - Phy Pract
Organization: 0312 - Carolina Pines - Phy Pract
Shift: Day
