What are the responsibilities and job description for the Front Desk Receptionist Pain Management Clinic Full Time position at ScionHealth?
Description
Job Summary
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation
Education
Job Summary
- Performs general receptionist and clerical duties in order to facilitate efficient functioning of the clinic
To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation
- Picks up mail
- Sorts and delivers mail according to financial policy and procedures
- Coordinates all the telephone communication in the practice
- Answers all incoming calls in a courteous and efficient manner
- Coordinates all answering service for off-duty hours
- Responds to incoming patient account telephones inquiries
- Calculates final bills for patients who are ready to leave the practice
- Collects patient – owed balances or copays when due. At time of service
- Registered new and existing patients into the patient information management system
- Maintains the change fund and reconciles the balance per financial policy and procedure
- Advises patients or guarantor of third-party payor benefits and estimates private payor amount
- Collects payment prior to admission in accordance with established guidelines and practice policies
- Explains financial requirements to the patient or responsible party and collects deposit or deductibles as required
- Maintains required records, reports and statistics as directed
- Maintains an orderly work area
- Maintains confidentiality of all patient information
- Requests and orders supplies as necessary to keep an adequate inventory of materials on hand for practice operations
- Communicates information to the practice manager, practice physician, etc. to promote the smooth running of practice affairs
- Other duties as assigned
Education
- High school diploma or equivalent required
- Receptionist or office experience preferred
- Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision
- Must be able to work in a stressful environment and take appropriate action
