What are the responsibilities and job description for the Quality Assurance Manager position at Kinect?
Quality Assurance Manager
A leading high-tech manufacturer in West Ventura County is seeking an energetic and experienced Quality Assurance Manager. As the performance and quality leader in our field, we produce advanced connector and lighting systems that enhance safety and efficiency in the Marine, Military, and Nuclear Power Generation industries.
The QA Manager holds ultimate responsibility for the Quality Management System (QMS) across design, manufacturing, and supply operations. This role collaborates closely with Manufacturing and Engineering leadership to maintain and enhance quality systems while driving continuous improvement in safety, financial performance, employee development, and customer satisfaction.
Key Responsibilities:
- Policy Implementation
- Interpret and implement quality assurance standards.
- Draft and oversee implementation of company quality policies and procedures.
- Review and update the Quality Manual as needed.
- Reporting & Risk Management
- Collect, analyze, and report statistical quality data to monitor performance and identify areas for improvement.
- Measure and report quality costs, driving continuous reduction efforts.
- Monitor and assess risk management activities.
- Oversee customer supplier scorecards and report results.
- Provide monthly reports to senior management on NCRs, RMAs, CAPAs, and quality costs.
- Deliver quarterly reports on QA program effectiveness, including recommendations for corrective and preventive actions.
- Quality Assurance & Compliance
- Ensure customer requirements and expectations are met for all products and documentation.
- Oversee Verification and Validation activities.
- Evaluate and monitor procurement sources for compliance with quality requirements.
- Investigate and resolve customer complaints and non-conformance issues, including root cause analysis and corrective actions.
- Operate the Material Review Board and oversee disposition of nonconforming items.
- Manage the quality audit process, including internal and external audits.
- Develop a company-wide quality culture through training, enforcement of quality processes, and continuous improvement initiatives.
- Oversee maintenance of quality records and documentation.
- Recruit, train, and manage quality team members.
- Quality Control & Metrology
- Supervise quality control (QC) laboratory activities, including inspection and testing of materials, components, and final products.
- Mentor and develop QC staff to enhance skills and expertise.
- Oversee calibration and repair of all test and measurement equipment.
- Manage incoming and in-process inspections, including first-article inspections.
- Bachelor's degree in Manufacturing Engineering or a related field from an accredited four-year institution.
- 10 years of quality management experience in a medical device or aerospace manufacturing environment.
- ASQC Certification REQUIRED.
- Experience in a leadership, supervisory, or management role.
- Proven expertise in managing an AS9100-certified quality system.
- Experience implementing ISO 45001, ISO 14001, and/or ISO 50001 is a plus.
Qualifications:
This position offers the opportunity to play a critical role in maintaining and advancing a world-class quality assurance program within a high-tech, AS9100-certified manufacturing environment.