What are the responsibilities and job description for the Talent Operations Manager position at Kinective?

Job Description

Description :

Ready to be a part of the company transforming FinTech and how the world accesses banking services???

When was the last time you were excited about interacting with your bank or credit union? If the answer is, “a while,” then you’re in good company. Even though access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.??

And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.??

Ok... but what does all of that actually mean? Banks and credit unions are using some old-school systems, which make adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.?

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!?

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our ~300 team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.?

The Cliffs Notes

The Talent Operations Manager at Kinective is responsible for overseeing the efficient execution of HR operations, with a focus on process optimization, our HRIS, benefits, and compensation. The Talent Operations Manager will work closely with HR, finance, and other teams to streamline workflows, enhance employee experience, and support the company’s mission of delivering seamless integration services and software products for banks and credit unions.

What you’ll own :

HR Systems and Tools Management

Manage and optimize the HRIS (Human Resource Information System) and payroll systems to ensure smooth, efficient operations.
Ensure employee data, including compensation, benefits, and time-off records, is updated accurately in HR systems.
Collaborate with IT and HR teams to implement system updates and improvements.
Generate regular reports for internal and external stakeholders compensation and workforce metrics.
Prepare regular and ad-hoc reports on compensation trends, and workforce data to provide insights to management.

Compliance and Regulations

Stay updated on local, state, and federal laws, tax regulations, and compliance standards.

Ensure the company adheres to labor laws, including wage and hour regulations, tax withholdings, and reporting requirements.

Support company audits to ensure compliance (SOC1, SOC2, ISO, etc.)

Prepare and submit all required regulatory filings, including payroll tax filings and year-end reports (e.g., W-2s,1095Cs).

Compensation and Benefits Administration

Oversee employee benefits enrollment, changes, and inquiries regarding health insurance, retirement plans, and other company-provided benefits.

Ensure accurate compensation adjustments (e.g., raises, bonuses) are reflected in payroll systems and communicate them to employees.

Provide analytical support for salary benchmarking and compensation strategy development.

Assist in administering employee benefit programs, ensuring employees have the information needed to make informed decisions.

Manage policy for and processing of all employee leaves of absence as well as disability accommodation (FMLA, ADA, STD, etc)

Employee Support and Communication

Serve as the primary point of contact for employees regarding inquiries related to our HRIS, benefits, and compensation, providing timely and accurate responses.

Communicate policy changes and other important updates to employees in a clear and professional manner.

Collaboration and Stakeholder Management

Work closely with finance, HR, and other relevant departments to ensure seamless integration between payroll operations, benefits administration, and financial reporting.

Collaborate with external vendors, such as benefits providers or payroll processors, to ensure smooth operations and resolve any issues.

What you’re great at : ?

High level of attention to detail and accuracy in managing employee compensation, benefits, and timekeeping data.

Strong technical skills in using Human Resource Information Systems (HRIS) and payroll software to manage employee data, streamline operations, and generate reports. Familiarity with common HRIS platforms (preferably Paylocity) is essential.

A solid understanding of labor laws, tax regulations, and industry-specific compliance requirements.

The ability to analyze data, generate insights, and provide reports that inform business decisions. Strong skills in data interpretation and the ability to identify trends or discrepancies in compensation and payroll expenses.

Excellent communication skills for interacting with employees and stakeholders about various issues relating to your role and ensuring clarity in payroll-related processes. Strong problem-solving abilities to address any discrepancies, employee inquiries, and operational challenges.

Requirements :

Necessary Qualifications :

Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or a related field is typically required

Advanced certifications in HR (SHRM-CP, or PHR, are highly desirable)

5 years of experience in HR operations, or similar roles, with a strong understanding of best practices

3 years in talent operations or HR-related functions, including benefits administration, employee onboarding, and HRIS management

Proficiency in HRIS systems (specifically Paylocity)

Strong Microsoft Excel skills for reporting and data analysis

Solid understanding of payroll tax regulations, labor laws, and compliance requirements, including federal, state, and local regulations is also preferred

Familiarity with FLSA (Fair Labor Standards Act), FICA, W-2s, 1095C, , and other payroll-related tax and reporting requirements.

Why Kinective?

We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core. Oh, and we should mention, we’re the only ones doing that right now .

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.??

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.??

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.?

What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to meet deadlines. We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.??

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.?

Our Values

Deliver success. We strive to exceed customer expectations.

We are powered by a relentless commitment to delivering quality and service to our customers. We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.??

Grit with grace. We face problems head on, respecting others along the way.?

We aren’t afraid to step outside of our comfort zone to accomplish the common goal. We believe that progress thrives on constructive dialogue and a commitment to understanding.?

One Kinective. Together, we win.

By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.??

Build the future. We are driven by the pursuit of what’s possible.

Building the future requires embracing change and challenging the status quo. We believe that the best idea wins, embodying a culture of innovation.??

The Team

In this role, you would be a part of the Talent Team, reporting to our EVP, Talent.?

Office Expectations :

This role is HYBRID, with an expectation of 3 days a week in-office at our Gilbert, AZ headquarters. Our hours are 8-5pm.??

Well, you’ve made it this far...

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together.

Take a deeper dive into all things Kinective at kinective.io

Please note that this role does not currently offer sponsorship opportunities.

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