First Steps Program Manager (PPM IV)

Salary

$119,454.40 - $151,424.00 Annually

Location

Chinook Building 401 5th Avenue Seattle, WA

Job Type

Special Duty Assignment

Job Number

2025SMD23569

Department

DPH - Public Health

Division

Community Health Services

Opening Date

02/04/2025

Closing Date

2/14/2025 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

Z3 : KC Personnel Guidelines

Full- or Part-Time

Full Time

• Description
• Benefits
• Questions
  
  

Summary

THIS IS A SPECIAL DUTY ANNOUNCEMENT.

ONLY PUBLIC HEALTH EMPLOYEES ARE ELIGIBLE TO APPLY

Duration: Expected to last until January 3, 2026

For Special Duty Assignment interest, you must be a Career Service, Career Service Exempt or other regular (non-temporary) employee in King County who has completed their initial County probation. You must have supervisor approval prior to taking a Special Duty Assignment.

The Community Health Services (CHS) Division of Public Health - Seattle & King County is seeking a Parent Child Health First Steps Program Manager (Project/Program Manager IV). This manager will be responsible for leading and coordinating the programmatic and operational aspects of the following programs within the Parent Child Health (PCH) section of CHS, in addition to others as needed: First Steps – Maternity Support Services/Infant Case Management (MSS/ICM); and Children with Special Health Care Needs (CSHCN).

The successful candidate for this position will demonstrate experience, knowledge, and skills in program and project management, quality improvement, and communications. They will assure the work within each of these programs is aligned with CHS's priorities, with particular focus on pregnant and parenting individuals, children, and families.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

Typical work schedule for this position is Monday through Friday between the hours of 8 am and 6 pm, to be determined in collaboration with the Administrator. This position is not subject to the Fair Labor Standards Act and is not overtime eligible.

Work Location

The primary work location will be based at the Chinook building located at 401 Fifth Avenue, Seattle, WA 98104.

Teleworking

Some of the work associated with this position will be performed through teleworking, and will report to office location and to meetings as needed. Travel to other work locations may be necessary. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team.

Job Duties

• Manage, oversee, coordinate, and contribute to program administration and support activities for various Parent Child Health Programs and contracts, including, but not limited to First Steps (MSS/ICM), and Children with Special Health Care Needs (CSHCN).
• Collaborate with managers, supervisors, and direct service teams to identify priorities, implement program initiatives and changes, maintain program quality, and assess resource needs.
• Work with the program administration team to develop and share tools and trainings that support direct service teams.
• Ensure program compliance and quality assurance.
• Consult with managers and supervisors related to staffing and hiring.
• Coordinate and collaborate with program managers, supervisors, staff, and key stakeholders in other programs, particularly other PCH programs and those co-located with PCH programs.
• Build and maintain relationships with key community partners.
• Identify and implement staff development opportunities.
• Contribute to and co-lead work to establish and maintain robust evaluation of PCH programs.
• Gather, manipulate, and utilize data to track program demand and performance.
• Monitor revenues and expenditures – including federal, state, and other grants, patient generated Medicaid and FQHC revenue, and Medicaid matching funds earned through specific activities.
• Lead, mentor, and supervise a multidisciplinary team who provides practice and program support to various PCH teams.
  
  

Required

Experience, Qualifications, Knowledge, Skills

• Recent experience (in the last 2 years) of leading and supervising a multi-disciplinary team of people.
• Direct experience with Maternity Support Services (MSS)/First Steps Programs.
• Experience with program planning; data generation and monitoring.
• Experience working in programs that have a program compliance and quality assurance function.
• Experience monitoring program revenues and expenditures.
  
  

Desired

• Deep knowledge of and commitment to racial equity and social justice principles and practices; understanding of the effects of place-, race- and policy and systems-based inequities on marginalized communities and populations.
• Experience with and commitment to serving marginalized populations.
• Knowledge of the social determinants of health and drivers of health inequity.
• Knowledge of and experience with community health as it relates to pregnancy, post-pregnancy, infancy, and early childhood.
• Demonstrated ability to lead, mentor, and direct the work of a multi-disciplinary team.
• Ability to build respectful and productive relationships with internal colleagues and external partners; establish and maintain effective working relationships with multiple, diverse stakeholders.
• Demonstrated ability to effectively facilitate groups and interact with people in collaborative ways.
• Experience in successfully organizing, planning, and managing large projects or initiatives.
• Ability to work under deadlines, work on multiple tasks simultaneously, organize and prioritize work quickly in response to changing needs.
• Analytical and problem-solving skills, in particular the demonstrated ability to analyze and summarize data, as well as customer and stakeholder input for decision makers; experience using data to make program and system improvements and writing and sharing effective reporting tools.
• Ability to communicate with clarity, sensitivity, and tact, both orally and in writing.
• Knowledge of the health care safety net system, including community health centers, mental health providers and other health and human service providers, which provide services to low-income, uninsured, and underinsured populations.
• General knowledge of health services administration, including principles and practices of health care financing, health information technology, and program management.
• Knowledge of public health principles, functions, and services.
• Two or more years of recent direct supervision experience.
  
  

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

This position is open to all eligible internal Public Health applicants only

Application Process

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Resume (Outlining relevant experience)
  
  

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
  
  

Union Membership

This is a non-represented position.

Contact

For questions about this recruitment, please contact Salyse Duckworth, HR Analyst at sduckworth@kingcounty.gov.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs
  
  

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

How many years of experience do you have in leading and supervising a multi-disciplinary team of people.

• None
• Less than 2 years of experience.
• 2 to 5 more years of experience.
• 5 or more years of experience.
  
  

02

Please briefly describe your experience in leading and supervising a multi-disciplinary team of people. If you do not have this experience, type N/A.

03

Do you have direct experience with Maternity Support Services (MSS)/First Steps Programs; program planning; data generation and monitoring?

• Yes
• No
  
  

04

If you answered yes to the question above, please briefly describe your direct experience with Maternity Support Services (MSS)/First Steps Programs. If you do not have this experience, please type N/A.

05

Do you have experience with program planning, data generation and monitoring?

• Yes
• No
  
  

06

If you answered yes to the question above, please briefly describe your experience, the years of the experience, and where you acquired these skills. If you do not have this experience, please type N/A.

07

Do you have experience with working in programs that have a program compliance and quality assurance function?

• Yes
• No
  
  

08

If you answered yes to the question above, please briefly describe your experience. If you do not have this experience, please type N/A.

09

Do you have experience monitoring program revenues and expenditures?

• Yes
• No
  
  

10

If you answered yes to the question above, please briefly describe your experience, the number of years of this experience, and where you acquired this experience.

11

The Parent Child Health team leads with racial equity. Share your direct experience in advancing racial equity and social justice and provide a specific example detailing your activities that directly link to equity work.

12

Explain your experience with computer programs and electronic health record software.

Required Question

Employer King County

Address King Street Center

201 South Jackson Street

Seattle, Washington, 98104

Phone 206-477-3404

Website http://www.kingcounty.gov/