What are the responsibilities and job description for the Transit Operations Support System Coordinator (OSS Coordinator) position at King County Sheriff's Office?
Salary
$50.62 - $72.31 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2024RSH21855
Department
MTD - Metro Transit
Division
Bus Operations
Opening Date
03/21/2025
Closing Date
4/3/2025 4:59 PM Pacific
FLSA
Exempt
Bargaining Unit
J2C : Local 587 MOA Article 23
Full- or Part-Time
Full Time
Hours/Week
40 hours/week
This is an internal recruitment.
The selected candidate will help with the planning, developing, and maintaining essential systems and administrative procedures to support daily operations and the accuracy of data in accordance with the ATU Local 587 Labor Agreement.
The most competitive candidate has demonstrated the ability to maintain high-performance levels for service-related processes, implementing improvement activities where necessary, and is proficient in utilizing HASTUS to monitor and manage payroll and support functions to ensure optimal service.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
As An OSS Coordinator, You'll
We are looking for candidates who have the following minimum qualifications:
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact your recruiter listed on this job announcement.
Application Instructions
The Following Items Are Required To Apply
An electronic application with completed responses to supplemental questions. Apply through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link). The employment history section of your application must include ALL relevant work history going back at least 10 years or more (if you have 10 years of work history) with detailed job duties, dates of employment, and reasons for leaving explained clearly. Any experience mentioned within your letter of interest and/or your responses to the supplemental questions must be included in your employment history section with thorough details.
A letter of interest that describes how this position fits with your career goals, and the most competitive skills and qualifications that make you the best candidate for the role.
Application Tips
Be sure to include your current position at King County and list any special duty assignments separately within the work history section.
Resumes will not be accepted in lieu of a completed application, and additional attachments outside of the required cover letter will not be reviewed.
For technical support related to your application, contact the GovernmentJobs' applicant support team for assistance: 1 855-524-5627.
Selection Process
Applications will be screened to determine whether candidates meet the minimum qualifications outlined in this job announcement, and for clarity, completeness, and responsiveness to the application instructions below. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes such as internal record reviews. Start dates may be coordinated with the applicant’s current supervisor to accommodate the business needs of Metro Transit.
Careers at King County - King County, Washington
Come join the team dedicated to serving one of the nation's best places to live, work, and play. Guided by our "True North".
Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team dedicated to serving one of the nation's best places to live, work, and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal, we are committed to workforce equity. Equitable recruiting, support, and retentionis how we will obtain the highest quality workforce in our region; a workforce that shares and willhelp advance our guiding principles--we are one team; we solve problems; we focus on thecustomer; we drive for results; we are racially just; we respect all people; we lead the way, and weare responsible stewards. We encourage people of all backgrounds and identities to apply, including Native Americans, people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO)Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
Position Information
This recruitment will be used to fill one (1) career service OSS Coordinator position. This will be used to create an eligibility list for one (1) year for future OSS Coordinator vacancies.
Who May Apply
This career service position is open to current King County Metro Bus Supervisors, Rail Supervisors, or O&M Supervisors with previous Bus Supervisor or Senior Schedule Planner experience.
Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and is not overtimeeligible. The workweek is normally 40 hours, Monday through Friday. Typical work hours are between 8:00 a.m. and 5:00 p.m., Monday through Friday. Extended and/or flex scheduled work hours may be required to respond to service needs. This position performs on-call duties which may require occasional evening, night, and/or weekend work.
Work Location
Atlantic/CentralBase
Union Membership
This position is represented by the Amalgamated Transit Union, Local 587
Class Code
250600
For More Information Regarding This Recruitment, Please Contact
Renay HugginsRenay.Huggins@kingcounty.gov
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you currently employed by King County Metro as a 1) bus supervisor, 2) rail supervisor or an O&M supervisor with previous bus supervisor experience or a 3) senior schedule planner?
Please select which minimum qualifications you possess for the Transit Operations Support System Coordinator (OSS Coordinator) position NOTE: Your answers must be supported in your application materials.
Please select which desired qualifications you possess for the Transit Operations Support System Coordinator (OSS Coordinator) position NOTE: Your answers must be supported in your application materials.
Please describe what you have done to prepare yourself to be an OSS Coordinator. This would include any special duty assignments, working a pick, classes taken outside of work, informational interviews with OSS Coordinators, or studying you have done of the HASTUS and/or PeopleSoft software systems.
05
Do you have a disability as defined by the Americans with Disabilities Act that will require accommodation in the testing process? If you check the "YES" box, the human resources staff person coordinating this recruitment will send you a request asking for additional information.
Employer King County
Address King Street Center
201 South Jackson Street
Seattle, Washington, 98104
Phone 206-477-3404
Website http://www.kingcounty.gov/
$50.62 - $72.31 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2024RSH21855
Department
MTD - Metro Transit
Division
Bus Operations
Opening Date
03/21/2025
Closing Date
4/3/2025 4:59 PM Pacific
FLSA
Exempt
Bargaining Unit
J2C : Local 587 MOA Article 23
Full- or Part-Time
Full Time
Hours/Week
40 hours/week
- Description
- Benefits
- Questions
This is an internal recruitment.
- This position is open to all eligible Career Service King County Employees who are not currently on probation.*
The selected candidate will help with the planning, developing, and maintaining essential systems and administrative procedures to support daily operations and the accuracy of data in accordance with the ATU Local 587 Labor Agreement.
The most competitive candidate has demonstrated the ability to maintain high-performance levels for service-related processes, implementing improvement activities where necessary, and is proficient in utilizing HASTUS to monitor and manage payroll and support functions to ensure optimal service.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.
As An OSS Coordinator, You'll
- Plan and conduct full-time and part-time Transit Operator picks utilizing automated computer systems and applications.
- Validate payroll transfer between automated systems each pay period; coordinate base assignments for system board operators; update associated records and data in automated systems.
- Manage First-line Supervisor assignment picks; manage bi-weekly assignments for BaseDispatcher/Planners that include relief picks and overtime assignments; process reported overtime and post updated overtime lists.
- Develop methods to improve automated systems, applications, and functionality to better support transit operations; test system customizations, upgrades, and new releases; test and support peripherals, systems, and applications.
- Troubleshoot and resolve user-encountered system problems and breakdowns; coordinate with technical staff as required.
- Represent Bus Operations on special projects and provide expertise in operational procedures and requirements of negotiated agreements.
- Work with the Timekeepers to resolve time-sensitive payroll and HASTUS issues.
- Perform other duties as assigned.
We are looking for candidates who have the following minimum qualifications:
- Currently employed by King County Metro as a Bus Supervisor, Rail Supervisor, or an O&M Supervisor with previous Bus Supervisor experience or a Senior Schedule Planner.
- Comprehensive knowledge of the ATU Local 587 Labor Agreement involving Bus Operations employees or staffing requirements for Transit Operators and First-line Supervisors with the ability to interpret and determine the ramifications of collective bargaining agreements, historical practices, and other policies and procedures.
- Skill in analyzing data to identify trends and to make recommendations on a specific course of action.
- Knowledge of automated information systems and requirements, including HASTUS; skill in troubleshooting and resolving problems.
- Demonstrated ability to communicate technical transportation-related information to non-technical transportation audiences.
- Ability to work with a diverse group of individuals.
- Ability to handle several projects simultaneously.
- Ability to develop and maintain tracking systems to support assigned work responsibilities.
- Understanding of transportation scheduling and work assignment techniques.
- Experience with data processing techniques and principles.
- Demonstrated ability to use Microsoft Excel, Word, and Access.
- A current, valid Washington State Driver's License is required to travel to remote sites with limited access to public transportation and to respond to systems problems at any hour of the day.
- Work with the Timekeepers to resolve time-sensitive payroll and HASTUS issues.
- Familiar with the Transit Operator and Transit First-Line Supervisor Pick processes.
- Familiar with the Base Operations biweekly assignment process.
- Attention to detail while working in a high-traffic environment.
- Skilled in developing and maintaining relationships with various stakeholders.
- Knowledge of the payroll process.
- Work with GIRO to resolve ongoing HASTUS issues and practices.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact your recruiter listed on this job announcement.
Application Instructions
The Following Items Are Required To Apply
An electronic application with completed responses to supplemental questions. Apply through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link). The employment history section of your application must include ALL relevant work history going back at least 10 years or more (if you have 10 years of work history) with detailed job duties, dates of employment, and reasons for leaving explained clearly. Any experience mentioned within your letter of interest and/or your responses to the supplemental questions must be included in your employment history section with thorough details.
A letter of interest that describes how this position fits with your career goals, and the most competitive skills and qualifications that make you the best candidate for the role.
Application Tips
Be sure to include your current position at King County and list any special duty assignments separately within the work history section.
Resumes will not be accepted in lieu of a completed application, and additional attachments outside of the required cover letter will not be reviewed.
For technical support related to your application, contact the GovernmentJobs' applicant support team for assistance: 1 855-524-5627.
Selection Process
Applications will be screened to determine whether candidates meet the minimum qualifications outlined in this job announcement, and for clarity, completeness, and responsiveness to the application instructions below. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes such as internal record reviews. Start dates may be coordinated with the applicant’s current supervisor to accommodate the business needs of Metro Transit.
Careers at King County - King County, Washington
Come join the team dedicated to serving one of the nation's best places to live, work, and play. Guided by our "True North".
Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team dedicated to serving one of the nation's best places to live, work, and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion, and belonging in our workplace and workforce. To reach this goal, we are committed to workforce equity. Equitable recruiting, support, and retentionis how we will obtain the highest quality workforce in our region; a workforce that shares and willhelp advance our guiding principles--we are one team; we solve problems; we focus on thecustomer; we drive for results; we are racially just; we respect all people; we lead the way, and weare responsible stewards. We encourage people of all backgrounds and identities to apply, including Native Americans, people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO)Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.
Position Information
This recruitment will be used to fill one (1) career service OSS Coordinator position. This will be used to create an eligibility list for one (1) year for future OSS Coordinator vacancies.
Who May Apply
This career service position is open to current King County Metro Bus Supervisors, Rail Supervisors, or O&M Supervisors with previous Bus Supervisor or Senior Schedule Planner experience.
Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and is not overtimeeligible. The workweek is normally 40 hours, Monday through Friday. Typical work hours are between 8:00 a.m. and 5:00 p.m., Monday through Friday. Extended and/or flex scheduled work hours may be required to respond to service needs. This position performs on-call duties which may require occasional evening, night, and/or weekend work.
Work Location
Atlantic/CentralBase
Union Membership
This position is represented by the Amalgamated Transit Union, Local 587
Class Code
250600
For More Information Regarding This Recruitment, Please Contact
Renay HugginsRenay.Huggins@kingcounty.gov
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you currently employed by King County Metro as a 1) bus supervisor, 2) rail supervisor or an O&M supervisor with previous bus supervisor experience or a 3) senior schedule planner?
- Yes
- No
Please select which minimum qualifications you possess for the Transit Operations Support System Coordinator (OSS Coordinator) position NOTE: Your answers must be supported in your application materials.
- 1. Comprehensive knowledge of the ATU Local 587 Labor Agreement involving Bus Operations employees or staffing requirements for Transit Operators and First-line Supervisors.
- 2. The ability to interpret and determine the ramifications of collective bargaining agreements, historical practices and other policies and procedures.
- 3. Skill in data analysis to interpret trends and determine a course of action.
- 4. Ability to develop and maintain tracking systems to support assigned work responsibilities.
- 5. Understanding of transportation scheduling and work assignment techniques.
- 6. Demonstrated ability to use Microsoft Excel, Word, and Access.
Please select which desired qualifications you possess for the Transit Operations Support System Coordinator (OSS Coordinator) position NOTE: Your answers must be supported in your application materials.
- 1. Familiar with the Transit Operator and Transit First-Line Supervisor Pick processes.
- 2. Familiar with the Base Operations biweekly assignment process.
- 3. Understand the payroll process.
- 4. Work with GIRO to resolve ongoing HASTUS issues and practices.
Please describe what you have done to prepare yourself to be an OSS Coordinator. This would include any special duty assignments, working a pick, classes taken outside of work, informational interviews with OSS Coordinators, or studying you have done of the HASTUS and/or PeopleSoft software systems.
05
Do you have a disability as defined by the Americans with Disabilities Act that will require accommodation in the testing process? If you check the "YES" box, the human resources staff person coordinating this recruitment will send you a request asking for additional information.
- Yes
- No
Employer King County
Address King Street Center
201 South Jackson Street
Seattle, Washington, 98104
Phone 206-477-3404
Website http://www.kingcounty.gov/
Salary : $51 - $72
