Demo

Administrative Specialist III

King County, WA
Seattle, WA Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 3/23/2025
Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

We are seeking an Administrative Specialist III who is energetic and hardworking to join our team. This position is responsible for providing customer service to the public, and administrative support to office staff. We are seeking a team-oriented individual who is customer-focused, innovative, adaptable and self-motivated.

This recruitment is to fill a Special Duty Assignment position that is anticipated to end on 6/30/25, but may be extended for operational purposes.

WHO MAY APPLY: This position is open to current King County Career Service staff who have completed an initial probationary period. Interviews for this selection process will take place on or around March 19 and 20, 2025.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) anticipated to end on June 30, 2025, but subject to change dependent on operational needs. This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is represented by Teamsters Local 117.

MISSION CRITICAL POSITION STATUS: This position has been designated Non Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

REMOTE AND ONSITE WORK DETAILS: Employees in this role work remotely from a home location, with onsite reporting requirements. The frequency of onsite work is determined by business needs and may be adjusted accordingly.

REMOTE WORK LOCATION REQUIREMENT: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.

RECRUITER: Susan Churchill, susan.churchill@kingcounty.gov

Job Duties

  • Create a welcoming environment virtually and in person to people calling or visiting the Department and connect them to the relevant resources.
  • Lead the daily work of the Crisis and Commitment Services (CCS) administrative staff, including monitoring the quantity and quality of work, ensuring deadlines are met and arranging for backup coverage when staff are absent. Additionally, provide regular feedback to supervisor on staff performance.
  • Learn the tasks of the CCS Court Desk function to make recommendations (and facilitate implementation) of process improvements, in addition to serving as a backup for this function, when needed.
  • Serve as a liaison between management, outreach staff and administrative staff. Resolve issues at the lowest level possible, while using judgment of when upper management needs involvement.
  • Maintain and prepare information for CCS audit compliance.
  • Assist with managing CCS vehicles for routine maintenance, for the Designated Crisis Responders.
  • Serve as a Purchase Card holder, place orders, process and reconcile transactions in Oracle.
  • Ability to prioritize workload, work under pressure with tight timelines and changing priorities, and simultaneously work on multiple assignments.
  • Handle routine clerical responsibilities including, but not limited to ordering supplies, distributing and processing mail, copying documents, scanning, faxing and distributing incoming faxes, identifying priority/time-sensitive matters.
  • Assist with processing employee expense reimbursements and reconciling purchase card, records management, and travel card expenditures.
  • Operate and troubleshoot issues with technology (e.g., copy machines, laptops, projectors, etc.).
  • Update website pages using Sitecore.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Familiarity with practices related to Crisis and Commitment Services
  • Experience using Oracle I-Expense or other similar procurement tools
  • Two years of recent full-time (or the equivalent of two years of full-time) general office experience providing administrative support
  • Excellent customer service and public relations skills in a diverse work environment
  • Experience communicating effectively, both orally and in writing
  • One year of recent experience of taking and transcribing meeting minutes
  • Intermediate experience using the Microsoft Office Suite, including Teams, Outlook, Excel, PowerPoint, Publisher, OneDrive, and SharePoint
  • Strong writing skills, including proper usage of grammar, spelling, and punctuation
  • Ability to work and make decisions in a team environment, be an effective team member, help co-workers and ask for help appropriately, work with the schedules of other staff, be cooperative and able to compromise and resolve issues with minimal direction, be flexible and work professionally with all levels of staff
  • Ability to prioritize workload, work under pressure with tight timelines and changing priorities, and simultaneously work on multiple assignments
  • Experience working in environments requiring maintaining confidentiality
  • Demonstrated punctuality and dependability in daily attendance
  • Initiative and accountability skills for meeting deadlines, work product or service

Preferred: Knowledge of Netsmart's MyAvatar

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

  • Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12 paid holidays each year plus two personal holidays
  • Generous vacation and paid sick leave
  • Paid parental, family and medical, and volunteer leaves
  • Flexible Spending Account
  • Wellness programs
  • Onsite activity centers
  • Employee Giving Program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

  • Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

03

Are you a current King County employee in a Career Service position and have served an initial probationary period?

  • Yes
  • No

04

Do you have a minimum of one year of recent experience of taking and transcribing meeting minutes?

  • Yes
  • No

05

Please rate your proficiency in Teams.

  • Beginner
  • Intermediate
  • Advanced

06

Please rate your proficiency in Excel.

  • Beginner
  • Intermediate
  • Advanced

07

Please rate your proficiency in Outlook.

  • Beginner
  • Intermediate
  • Advanced

08

Please rate your proficiency in SharePoint.

  • Beginner
  • Intermediate
  • Advanced

09

Please rate your proficiency in OneDrive.

  • Beginner
  • Intermediate
  • Advanced

10

Please rate your proficiency in PowerPoint.

  • Beginner
  • Intermediate
  • Advanced

11

Please rate your proficiency in Publisher.

  • Beginner
  • Intermediate
  • Advanced

12

King County has transformed its work to equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

  • Required Question

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