Administrative Specialist III

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

 
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
 

We are seeking an Administrative Specialist III who is energetic and hardworking to join our team. This position is responsible for providing customer service to the public, and administrative support to office staff. We are seeking a team-oriented individual who is customer-focused, innovative, adaptable and self-motivated.
 
This recruitment is to fill a Special Duty Assignment position that is anticipated to end on 6/30/25, but may be extended for operational purposes.  

WHO MAY APPLY: This position is open to current King County Career Service staff who have completed an initial probationary period. Interviews for this selection process will take place on or around March 19 and 20, 2025.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.

WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) anticipated to end on June 30, 2025, but subject to change dependent on operational needs. This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is represented by Teamsters Local 117.

MISSION CRITICAL POSITION STATUS: This position has been designated Non Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency. 

REMOTE AND ONSITE WORK DETAILS: Employees in this role work remotely from a home location, with onsite reporting requirements. The frequency of onsite work is determined by business needs and may be adjusted accordingly.  

 
REMOTE WORK LOCATION REQUIREMENT: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.  

RECRUITER: Susan Churchill, susan.churchill@kingcounty.gov

• Create a welcoming environment virtually and in person to people calling or visiting the Department and connect them to the relevant resources.
• Lead the daily work of the Crisis and Commitment Services (CCS) administrative staff, including monitoring the quantity and quality of work, ensuring deadlines are met and arranging for backup coverage when staff are absent. Additionally, provide regular feedback to supervisor on staff performance. 
• Learn the tasks of the CCS Court Desk function to make recommendations (and facilitate implementation) of process improvements, in addition to serving as a backup for this function, when needed.
• Serve as a liaison between management, outreach staff and administrative staff. Resolve issues at the lowest level possible, while using judgment of when upper management needs involvement. 
• Maintain and prepare information for CCS audit compliance.
• Assist with managing CCS vehicles for routine maintenance, for the Designated Crisis Responders.
• Serve as a Purchase Card holder, place orders, process and reconcile transactions in Oracle.
• Ability to prioritize workload, work under pressure with tight timelines and changing priorities, and simultaneously work on multiple assignments.
• Handle routine clerical responsibilities including, but not limited to ordering supplies, distributing and processing mail, copying documents, scanning, faxing and distributing incoming faxes, identifying priority/time-sensitive matters.
• Assist with processing employee expense reimbursements and reconciling purchase card, records management, and travel card expenditures.
• Operate and troubleshoot issues with technology (e.g., copy machines, laptops, projectors, etc.).
• Update website pages using Sitecore.
• Perform other related duties as assigned.

•  Familiarity with practices related to Crisis and Commitment Services

• Experience using Oracle I-Expense or other similar procurement tools

• Two years of recent full-time (or the equivalent of two years of full-time) general office experience providing administrative support

• Excellent customer service and public relations skills in a diverse work environment

• Experience communicating effectively, both orally and in writing

• One year of recent experience of taking and transcribing meeting minutes

• Intermediate experience using the Microsoft Office Suite, including Teams, Outlook, Excel, PowerPoint, Publisher, OneDrive, and SharePoint

• Strong writing skills, including proper usage of grammar, spelling, and punctuation

• Ability to work and make decisions in a team environment, be an effective team member, help co-workers and ask for help appropriately, work with the schedules of other staff, be cooperative and able to compromise and resolve issues with minimal direction, be flexible and work professionally with all levels of staff

• Ability to prioritize workload, work under pressure with tight timelines and changing priorities, and simultaneously work on multiple assignments

• Experience working in environments requiring maintaining confidentiality

• Demonstrated punctuality and dependability in daily attendance

• Initiative and accountability skills for meeting deadlines, work product or service

Preferred:  Knowledge of Netsmart's MyAvatar

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Salary : $30 - $38