Behavioral Health Programs Evaluator (Evaluator)/Adult Services Program Evaluator (Evaluator)

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

Are you a skilled evaluator with a commitment to social justice and anti-racist data and measurement? Do you enjoy working collaboratively with partners to practice data-informed decision making? Are you interested in putting your skills to work to make a difference in your community? If so, King County's Department of Community and Human Services (DCHS) is looking for you!

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

The Performance Measurement and Evaluation (PME) unit is recruiting for two mid-level Evaluator positions. These Evaluator positions are centrally located within the PME unit of the DCHS Director's Office. PME is composed of a team approximately 40 dedicated program evaluators and data analysts who work with program staff and providers to develop frameworks for understanding the outcomes and equity impacts of DCHS programs. This work includes determining appropriate performance measures, managing data collection, supporting continuous quality improvement, and conducting in-depth analyses to inform decision making and improve service delivery. PME disseminates research and evaluation findings and promotes organizational learning through published reports and online dashboards.

These Evaluator positions will work with program staff and service providers to use data to measure, continuously improve, and report about programming. This includes developing data collection plans, creating routine and custom reports, facilitating data-focused conversations, etc. These positions may also support the development of requests for proposals (RFPs) and conduct outcomes-focused program evaluations that assess a program’s contribution toward division- and department-wide goals.

• PME is recruiting one mid-level Evaluator to support Behavioral Health Programs within the Behavioral Health and Recovery Division (BHRD), which are funded through the MIDD Behavioral Health Sales Tax, Medicaid, state contracts, grants, and other sources, to support people living with or at risk of mental health conditions and substance use disorders. This position will support the design and implementation of performance measurement, evaluation, and quality improvement strategies for different prevention and intervention programs, which may include the continuum of behavioral health residential programs or community-driven behavioral health programs.

• PME is recruiting one mid-level Evaluator to provide evaluation support for Adult Services Programs within Developmental Disabilities and Early Childhood Supports (DDECS) Division, including supported employment services and community inclusion programming for individuals with intellectual and developmental disabilities (I/DD) across King County. This includes the School-to-Work (S2W) program for high school students in their transition programs, which is funded in part by Best Starts for Kids (BSK). In addition, this position will also provide evaluation and data support for technical assistance and system improvement efforts across the Adult Services system, including programs for service providers, individuals and families, as well as employers.

WHO MAY APPLY: These positions are open to all qualified candidates that meet the minimum qualifications.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit a complete King County application online and respond to the supplemental questions. Please ensure that you respond to these supplemental questions fully and thoughtfully, as they will be evaluated alongside your application during the recruitment process. Interviews will be conducted around March 6, 2025.

WORK SCHEDULE: These positions are exempt from the provisions of the Fair Labor Standards Act and not eligible for overtime. Typical hours are Monday - Friday 8am-5pm. Evaluators are represented by PROTEC17.

RECRUITER: Susan.Churchill@kingcounty.gov

Job Duties

• Design, manage, and conduct analyses and evaluation projects in collaboration with community-based organizations, program managers, and/or external evaluators.
• Manage and analyze both quantitative and qualitative data using appropriate statistical methods and data cleaning and validation tools.
• Lead data-driven conversations based on analyses and reports with King County division staff and/or community-based providers.
• Design equity-centered performance measurement plans with community-based organizations to support learning and continuous quality improvement.
• Develop data collection tools using a variety of methods, such as surveys, interviews, narrative reporting, focus groups, and reporting spreadsheets.
• Provide technical assistance and support to partners in collecting, reporting, analyzing, and making meaning of data.
• Actively contribute to the furthering of anti-racist work and equity and social justice initiatives within and across divisions and units.
• Develop reports, dashboards, presentations, and other visual tools to support the use of data in decision making and storytelling.
• Contribute to annual reports and briefings for policy makers, department leadership, provider agencies, and community members.
• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Demonstrated experience working with social, health, or human services programs in designing and implementing evaluation and/or performance measurement of programs, including quantitative and/or qualitative analysis and interpretation.
• Demonstrated knowledge of equity and social justice principles and practices and ability to apply this knowledge to evaluation and performance measurement, including methods, analysis, results interpretation, and dissemination.
• Knowledge of applied research methods and techniques.
• Experience working with client-level administrative data and querying databases.
• Demonstrated ability to work across diverse perspectives to present analyses, find common themes, and identify relevant and actionable findings from performance measurement and evaluation.
• Strong oral and written communication skills, including making formal presentations to a range of audiences, and describing evaluation concepts to technical and lay audiences.
• Demonstrated ability to form and maintain meaningful relationships with internal and external collaboration partners.
• Ability to clean, validate, and analyze data using at least one statistical software or programming application, such as R, SQL, STATA, SAS, Python, ArcGIS, Tableau, etc.
• Experience with data visualization tools, including Tableau and R.

DESIRED QUALIFICATIONS

• Background or experience in behavioral health services, including mental health, substance use disorders, and crisis services; or, background or experience in services for people with developmental or intellectual disabilities, disability justice, or supported employment programming.
• Experience in survey design, including but not limited to question formation, validation, and implementation.
• Experience working with administrative data and querying databases, including managing and linking data from multiple internal and external sources.
• Experience utilizing a Results-Based Accountability framework.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.