CECO Case Manager (SSP)

The Department of Community and Human Services values diverse perspectives and life experiences.  The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

 
 King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
 

This position will be located at Shoreline Community College, with the CECO program to provide education and employment services to youth and young adults who are seeking a wide variety of services from CECO. This position will provide comprehensive education and employment services to young people who attend CECO. This position will assess education and employment needs, provide support, engagement, and advising support to secondary but with a heavy emphasis on the post-secondary students, this will also include working with the Employment Specialist and Employment team to make sure that employment programming such as job readiness training, job search assistance, job placement, internship placement, employment retention and support services to youth/young adults, are accessible and available. Youth/young adults will have various barriers to success, including low income, lack of work experience, homelessness/unstable housing, low basic skills, legal system involvement, etc. The goal of this position is to provide services that lead to success in education and employment, such as high school completion, job retention, and/or enrollment and completion of post-secondary career training and education. This job may include outreach, recruitment, and leading information sessions.

WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 5/14/2025.

APPLICATION PROCESS
 If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
 The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, 8:00 AM—5:00 PM, Monday through Friday, but alternative schedules may be assigned as required by the program. It will be located at the Center for Education and Career Opportunities (CECO), 16101 Greenwood Ave North, Seattle, WA. 98133. PSEU represents this position.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, Department Director, or Agency Head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

RECRUITER: Greg Mallory, grmallory@kingcounty.gov

• Work with the CECO team to identify youth and young adults who would benefit from education and employment services/support. 
• Assess young adults to determine the services needed to attain their education and employment goals.
• Develop individual service plans with short-term and long-term goals related to education and employment. Monitor the plan with the young person. This will include secondary and post-secondary goals. 
• Develop and maintain effective relationships with youth/young adults ages 16-24 years who have multiple barriers to success, including housing instability/homelessness.
• Counsel young adults in career, vocational/technical goals, employment, and personal issues. Mediate, problem-solve, and coordinate individual services for young people.
• Establish strong working relationships with CECO/Shoreline Community College team, and community partners that will support young people in an effort to meet their goals e.g., community and technical colleges, community-based organizations, State agencies such as DSHS, and ESD, and become familiar with services and referral procedures of these providers.
• Meet performance-based outcomes related to activity completion, competency attainment, GED attainment, job readiness training completion, internship placements and completions, job placement, post-secondary placement, and persistence in post-secondary.  
• Develop and maintain relationships with employers, coordinate and monitor work experience training sites, and provide job search and job retention training, job development, and job search assistance services.
• Complete required paperwork for the program that may be related to activities, demographics, and outcome attainment. This includes monthly case summaries.  
• Other duties as assigned.

• Associate's Degree in social work, education, or related field. Relevant experience can be substituted for education as long as it is clearly demonstrated that experience will allow the candidate to meet the above requirements/job duties.
• At least two years’ experience providing direct multi-level social services to youth/young adults who have experienced homelessness/housing instability. Experience must be recent (two years in the last six years), and specific to youth/young adults ages 16-24 years. 
• The ability to maintain positive regard for young people despite periods of ambiguity and opposition and to be committed to their success in education and employment. 
• Demonstrated ability to perform job duties within the context of understanding and applying complex regulations and definitions; and experience providing complete extensive technical documentation.
• At least one year of demonstrated experience developing and maintaining effective working relations with a diverse population of youth, criminal justice agencies, employers, other staff, community and technical colleges, and community-based organizations.
• Ability to maintain professional boundaries with young people while building trust and respect. 
• Ability to assume responsibilities or duties within the partner agency site (CECO/Seattle Central College) not specifically delineated in this job description for short periods of time or on an infrequent basis in order to best serve young people and help them meet their goals.  
• Demonstrated commitment to anti-racism and equity. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices. 
• Experience designing and operating programs and conducting data-driven continuous improvement processes.
• Ability to effectively manage time to work on multiple tasks in high-pressure/short-deadline environment and to adapt to changes in workload demand and priorities.
• Knowledge of juvenile legal systems and court systems and the ability to navigate resources for youth involved with these systems.
• Strong interpersonal and human relations skills, including conflict resolution techniques.
• Ability to work in stressful situations involving youth with barriers to success in education and employment.  
• Effective oral communication and interpersonal skills and the ability to work both independently and as part of a team.
• Ability to communicate clearly and effectively with youth and employees from diverse cultural and socio-economic backgrounds.
• Proficiency in the use of personal computers, with working knowledge of MS Word, Excel, Access, Outlook, and the Internet.
• Ability to pass a Washington State Patrol Background check.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Salary : $83,703 - $106,098