HIM Administrative Specialist II

The Community Health Services Division of Public Health- Seattle & King County is seeking an Administrative Specialist II, to join our dynamic, multidisciplinary, and diverse teams at Downtown Public Health Center, in delivery of health services to the County's most vulnerable people. Downtown Public Health is one of our largest centers, where we provide family health, pediatrics, parent-child health, dental, family planning, health insurance enrollment services, and ORCA Lift. We serve a diverse low-income population including people who are experiencing homelessness, recent immigrants and refugees, people with complex health conditions, and people with limited English proficiency.

This position supports a broad range of healthcare services, with primary focus around health information management, in a fast-paced public health center environment that are used by economically, socially and culturally-diverse populations. The successful candidate must have excellent customer service skills, in-person and over the telephone (discretion, patience, etiquette professionalism), and must be an independent self-starter with excellent time management and organizational skills. The candidate must be able to work with supervisors and staff to develop and promote a team-centered atmosphere to facilitate operations which are efficient and provide maximum service delivery to clients.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

This position works Monday through Friday, 8:00 a.m-5:00 p.m.

Work Location

Downtown Public Health, 2124 4th Avenue, Seattle, WA 98121

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. 

• Participate and provide direct support of the daily operations for the medical record team to include record look ups, filing, retrieving, processing, scanning/indexing, coordinating in the Health Records purge activity. 
• Ensures that all health records are in compliance with HIPAA and other regulations and guidelines. 
• Assisting with the processing of release of health information and request for health information request/activities for the Clinic and ensure compliance with regulations and guidelines. 
• Attend monthly/quarterly Division HIM meetings where new procedures and policies are presented. 
• Requires strong training and verbal communication skills. 
• Demonstrated ability to perform in direct over-sight of daily HIM operations at the site. 
• Ability to demonstrate application of health records management and maintenance principles in both paper and electronic formats. 
• Provide day-to-day assistance with administrative support to the clinic Personal Health Services Supervisor (PHSS), Public Health Administrative Support Supervisor (PHASS), lead staff physician, and clinic providers. 
• Provide cross divisional standard work support as applicable.

Ideal Candidate:

• Ability to provide a consistently high level of customer service with discretion, patience and professionalism, based on accepted customer service principles and departmental standards. 
• Demonstrated ability to communicate with staff and clients in a pleasant, non-judgmental, respectful and culturally-sensitive manner under varying levels of stress. 
• Strong interpersonal, conflict resolution, and problem solving skills. 
• Ability to work independently, or part of a multi-disciplinary team and maintain confidentiality. 
• Ability to interact with patients around potentially sensitive issues and/or volatile situations. 
• Skilled working in Electronic Practice Management systems that include health records, patient scheduling, and financial transactions. 
• Skilled at organizing, prioritizing, multi-tasking and adapting to changes in workload demands and successfully meeting deadlines under strict time constraints without compromising accuracy. 
• Skilled in the use of office equipment (e.g. multi-line telephone, fax machine(s), scanner, copier, and printer(s). 
• Demonstrated ability to focus on multiple task, as well as apply critical thinking skills 
• Demonstrated ability to perform daily HIM operations at the site. 
• Ability to demonstrate application of health records management and maintenance principles in both paper and electronic formats. 
• Knowledge of various filing systems, including terminal digit and other health information management operations. 
• Demonstrated knowledge and ability to comply with HIPAA, Federal and State regulatory principles and guidelines. 
• Demonstrated knowledge of proper release of patient information including understanding of Federal and State laws and regulations that govern the release of information (ROI). Demonstrated knowledge and ability to apply various records retention guidelines. 
• Demonstrated ability to move up to 25 pounds in order to move boxes and replenish office supplies. 
• This may involve intermittent lifting, standing stooping, bending and reaching during the course of the workday.

Desired Candidate:

• Work experience at a site or organization level that involves participation in, and/or leading the implementation of an electronic health record.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

Open to applicants

Application Process

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Resume

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR ( if applicable).
• The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment. (and Pre-employment Physical, if applicable).
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en. 
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department. 
• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union Membership

ProTec 17

Contact

(include Analyst name and email address)

Salary : $28 - $35