Integrated Managed Care Project Manager (PPM III)

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community: and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. The Behavioral Health and Recovery Division (BHRD) of DCHS has an exciting opportunity for an energetic and skilled Integrated Managed Care Project Manager. In this position you will be overseeing and driving project planning and management related to King County Integrated Care Network (KCICN), an integrated care network of over 40 behavioral health agencies.

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around March 14, 2025.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental question should be thorough and complete and will be used in the screening process, providing your most recent 7 years of applicable experience if available)

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. This position is not represented by a union.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit [HR: are you able to insert relevant the live links for relevant policies, if this is standard language].

TELEWORKING INFORMATION: The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

RECRUITER: Annette Coleman, ancoleman@kingcounty.gov

Job Duties

• Lead project management efforts of the KCICN, including developing work plans, identifying and monitoring project scopes and communicating budget and schedule impacts.

• Align and manage multiple and intersecting work streams to reach work plan milestones, including but not limited to internal operational functions as well as initiatives advanced by KCICN governance committees and processes.

• Manage and facilitate post-project and phase reviews to identify lessons learned and areas for improvement to benefit future projects.

Integrated Network Governance

• Provide project management support for selected KCICN governance committees and workgroups supporting the provider network (such as Finance Committee, Executive Committee and Network Provider Group). This includes use of various project management tools through project cycles such as development of project charters, work breakdown structures, RACI matrices and use of GANTT charts to ensure projects are adequately scoped and committee deadlines are met.

• Ensure alignment, connections and follow through across different governance committee work streams, including tracking agendas, action items, decisions and deliverables.

• Monitor and identify changes needed to ensure committees are meeting work plan deliverables and timelines.

• Establish and maintain common project management templates and systems supporting governance committees, including but not limited to meeting agendas, materials, minutes and communications.

Internal Operations

• Track internal operations and system changes needed to support work plan milestones and deliverables.

• Liaise with internal BHRD staff to ensure deadlines are met, identify risks and issues, and facilitate communication across BHRD sections to accomplish shared awareness.

• Facilitate meetings with cross-sector, multidisciplinary groups of internal staff to evaluate risks/issues and develop recommendations for resolution.

• Coordinate with other KCICN Project Manager(s) to ensure alignment across workstreams and governance committees.

• Coordinate with managed care plans to ensure that internal operations are aligned with managed care systems and requirements.

• Update Division Executive Leadership Team (ELT) regularly and share synthesized information and recommendations for decision-making purposes.

Overall

• Under the supervision of the KCICN Business Operations Manager, consult with senior leadership on work plan milestones, challenges and steps needed to deliver on deadlines.

• Ensure communication and coordination across governance committees as well as internal operations staff and functions.

• Facilitate internal and external meetings as needed.

• Deliver presentations to internal and external audiences as needed on KCICN committees, systems and projects.

• Provide overall project management expertise using project management tools and skills to accomplish work plan milestones and deliverables.

• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Bachelor's Degree in Public Administration, Public Health, Business Administration, Social Work or related field and/or equivalent combination of education and experience.
• A minimum of two years of professional experience in project management. A Master's Degree may substitute for 1 year of experience.
• Demonstrated experience managing complex projects through full project cycle - key functions include developing objectives, scope, timeframes, and deliverables; reporting on project status, goals, budget, schedule and other issues; and leading teams to meet deadlines.
• Strategic problem-solving skills - ability to anticipate future challenges/opportunities and integrate into analysis, design and implementation when addressing current problems.
• Strong meeting facilitation skills.
• Experience leading multi-disciplinary project teams.
• Advanced knowledge of Microsoft Office.
• Excellent written and oral communications skills.
• Strong interpersonal skills.
• Ability to meet work deadlines, stay on task with frequent interruptions and balance priorities.
• Ability to work independently with minimal supervision.
• Predictable and reliable attendance.
• Ability to attend meetings at various locations throughout the county in a timely fashion.

DESIRED QUALIFICATIONS

• Proficient knowledge of the state and local Behavioral Health system.
• Knowledge of project management methodologies such as Agile, Scrum, or Lean frameworks for managing a project.
• Any project management related certification such as Project Management Professional (PMP) Certification
• Knowledge of health policies.
• Knowledge of the state and county's health transformation policies.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. on this job announcement.