What are the responsibilities and job description for the Events and Execution Area Manager position at Kings Dominion?
The Events and Execution Area Manager oversees all execution details for Group Sales and Sponsorship events, ensuring flawless execution and exceeding client expectations. This role serves as a communication hub between clients, sales teams, and park stakeholders, providing leadership and coordination for successful event management.Additionally, the manager supports brand marketing initiatives and in-park sponsorship activations while maintaining strong relationships to drive client loyalty and referrals.Overview:
The Events & Execution Supervisor is responsible and provides oversight of all execution details for all Group Sales and/or Sponsorship events. This position is expected to ensure that event execution is flawless, enabling sales and sponsorship divisions to deliver established revenue goals. This key stakeholder will act as a liaison between clients, sales staff, and park stakeholders to create an unparalleled experience that delivers excellent customer service, client loyalty, and referrals.
This position will also support brand marketing and sponsorship teams with all in-park sponsorship activations and/or needed workflows.
Region: East
Park Assignment
This position is responsible for the following parks:
- Kings Dominion
Must be able to office/commute to one of the parks listed.
Responsibilities:
• Drives all client, sales team, and park team communication and coordination for Group Sales events. Facilitates the necessary collaboration to ensure arrangements and planning details are carried out to exceed client expectations.
• Effectively manages day-of-event execution for all group events, supervising support teams and serving as lead decision-maker to resolve client issues and requests.
• Full ownership and supervisory responsibility to include but not limited to instructing, assigning, reviewing, and planning work of others, setting and maintaining standards; coordinating activities, selecting new employees; and may assist with performance management and annual reviews.
• Works closely with sales office staff to ensure all details regarding event order accuracy, catering space, billing, and applicable events execution data entry aspects are all completed and/or updated in a timely fashion.
• May work with the Corporate Sales Shared Services team with the development of supportive event identifying, wayfinding, and/or marketing collateral.
• Lead the execution of in-park sponsorships, as needed, to ensure alignment with national and regional agreements.
• Will exhibit and adhere to clear and reliable communication standards, serving as the communication hub between clients, vendors, and all internal stakeholders requisite to delivering an exceptional experience.
• As requested, may travel between parks to assist with like-events or activities.
Qualifications:
• Required: High School diploma/GED
• Preferred: Bachelor's degree; Marketing/Sales, Hospitality, Institutional Leadership, or related field.
• Minimum of 2-4 years of experience in a related field.
• Required: Knowledge of basic business software applications, ability to multi-task, strong time and project management skills, advanced written and oral communication skills. Strong coordinating, collaboration, planning, and analytical skills. Problem solving and decision-making in the moment.
• Preferred: Knowledge of ticketing systems, CRM, CVENT, entertainment venue platforms.
• Ability to work days, nights, weekends, and holiday periods to meet business needs.
• Travel: Yes (varies)
Keywords:
event management, group sales, sponsorship activation, customer service, event execution, client relationship, budget management, communication skills, marketing support, team coordination
