IT Manager

Job Type

Full-time

Description

The Role: IT Manager

Who You Are

You’re a proven and proactive IT leader with expertise in 24x7x365 environments and resilient infrastructures. You are a skilled mentor and team builder, excelling at staff development, planning, and operational oversight while driving efficiency and ROI. With strong problem-solving and communication skills, you balance technical proficiency in MS365, call center systems, and regulatory compliance (e.g., NIST, HIPAA) with the ability to lead change and collaborate across all levels of the organization.

Who We Are

Established in 1989 and a four-time winner of DFW Top Workplaces in 2020-2023, Kings III is a growing, dynamic company. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10 years, and an impressive 25% have been with us 5 years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

What You’ll Do

• Accountable for IT operations.
• Lead the planning, evaluation, and execution of technology solutions to meet business needs and objectives.
• Work with Cybersecurity leadership to Identify and remediate security risks.
• Analyze and evaluate business requirements for IT systems, policies, and procedures.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Budgeting accountability and fiscal discipline and ability to forecast and prove out ROI of IT investments.
• Manage company help desk.
• Lead team efforts to complete projects on time and in budget.
• Develop and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations, data loss, security incident, or maintenance.
• Set system performance standards as KPIs and reports against the same.
• Work with Cybersecurity leadership to oversee security of systems, networks, and enterprise information.
• Participate with Cybersecurity to perform IT security audits or investigations.
• Develop and maintain relationships with external IT vendors and service providers.
• Manage software licensing, reporting, and audit processes.
• Manage asset tracking of IT administrated equipment.
• Build, document, and exercise procedures and processes to build acumen and facilitate knowledge transfer.
• Lead the change management process for IT across the enterprise from entry level to C-Suite.
  
  

What You’ll Bring

• High school diploma or equivalent
• At least 3 years of progressively responsible IT experience.
• Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
• Call Center, Unified Communications, and SIP telephony experience.
• Regulatory and Compliance experience in NIST frameworks, SOC2, HIPAA.
• Proficient in configuration and administration of MS365.
• Strong interpersonal, communication, and leadership skills.
• Able to manage and prioritize tasks and projects.
• Excellent analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Able to clearly communicate ideas, concepts, plans, issues, solutions with clarity to all levels of the organization.
• Proven and verifiable track record in:
• Leading and developing staff to increase value of their contributions, increase competency, speed implementations, and be excellent resources.
• Building, maintaining, testing, and refining contemporary IT systems, networks, communications infrastructures in a highly resilient 24x7x365 environment.
• Designing and executing IT roadmaps that align with business objectives, leveraging technology to drive innovation, improve operational efficiency, and ensure long-term scalability.
  

What We Do

Our mission statement is simple - Delivering services through technology to help people.

Our Core Values Are Even Simpler

• Honesty & Integrity
• Service to the customer above all else
• Do what is right
• Good enough is not good enough: pursue excellence
• Encourage individual initiative and growth
  
  

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

What’s In It For You

• Medical insurance with 1 HSA and 2 PPO plan options
• Dental, vision, life, short- and long-term disability insurance
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1
• Generous referral bonus program
• Work life balance (a must!)
• Team building, company events, attendance at our annual meeting and fun night, and other fun events
• Relaxed professional dress code
  
  

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Salary Description

$125,000.00 to $145,000.00