What are the responsibilities and job description for the Operations Manager position at Kings Service Solutions?
Job Description
Job Description
Position : Operations Manager
Salary Range : $50-$55k Annually
Reports to : Executives & Chief Operating Officer
FLSA Status : Exempt / Full-Time
Skills and Qualifications :
Big picture” thinking, which is key to addressing top-level concerns and finding the best path forward from all of the available data.
People skills – an operations Manager must communicate with both executives and staff employees in order to create and administer policy.
A thorough understanding of financial and budgeting processes and principles, which allows the
Operations Manager to assess the company’s earnings and spending to find areas for improvement.
Strong personal and professional judgment, which are invaluable skills for a role that makes hiring decisions as well as in finding the best solution to organizational dilemmas.
Adaptability, enabling the Operations Manager to respond quickly to a shifting reality and adjust initiatives and priorities accordingly.
Organizational skills and the flexibility to jump from priority to priority, which are essential to a role that juggles a variety of functions and projects.
Responsibilities :
Ensure all operations are conducted in an appropriate, cost-effective way.
Improve operational management systems, processes, and best practices.
Purchase materials, plan inventory, and oversee warehouse efficiency.
Help the organization’s processes remain legally compliant.
Formulate strategic and operational objectives.
Examine financial data and use it to improve profitability.
Manage budgets and forecasts.
Perform quality controls and monitor production KPIs.
Recruit, train, and supervise staff.
Find ways to increase the quality of customer service.
Long-term planning to create initiatives that further the company’s overall goals.
Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.
Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.
Communicating with the board or other senior officials about shifting company priorities and projects
Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.
Identifying opportunities to expand or shift courses to take advantage of changes in the market.
communicate with Business Partners regarding specific needs.
coordinating with Account Managers for Time Sheet Submissions and Adjustments in alignment with department budgets.
Requirements
Authorized to work in USA.
3-5 Years proven experience as Director of Operations or equivalent position.
Proven work experience as an operations manager or similar role
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting!
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Outstanding organizational skills
Excellent organizational amd leadership skills
Knowledge of the industry's legal rules and guidelines
In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc).
Working knowledge of data analysis and performance / operation metrics
Proficient with MS Office and various business software (e.g. ERP, CRM)
BS / BA in business administration or relevant field
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