Process Technician

Summary Description

This position is responsible for driving all departments with technical troubleshooting, problem resolution and process maintenance. The role requires coordination with leadership, engineering, maintenance and production personnel to ensure efficient operation of production processes and adherence to quality standards.

Essential Duties

Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.

1. Safety Compliance: Performs all work in safe manner; promotes and fosters a safe work environment.

2. Troubleshooting Support: Is responsible for troubleshooting support to keep production lines running efficiently and ensure specified levels of product quality.

3. Process Improvement Support: Owns process improvement, equipment repairs, upgrades and new continuous improvement installation projects. Ensuring all Key KPI’s are achieved.

4. Support for New Processes: Drives the implementation of new or changed processes.

5. Standards Adherence: Reviews and monitors adherence to manufacturing and quality standards to optimize cost, productivity and customer satisfaction.

6. Communication: Delivers regular progress reports and updates. Contributes to the generation and execution of training documentation and programs for production personnel.

7. Problem Solving: Troubleshoots production problems and communicates resolutions clearly with minimal assistance.

8. Production Efficiency: Maintains run efficiencies for the line and process. Ensuring all operational KPI’s are met.

9. Quality Control: Ensures quality of products on the production line according to the company Group Product Compliance Policy.

10. Start Up and Changeover Support: Assists in production start ups and changeovers. Or other duties as may be requested.

11. Material and Product Trials: Supports new product development and new material trials.

12. Equipment Operation: Operates forklifts and other powered industrial equipment safely.

Education and/or Experience: High School Diploma or equivalent is required. At least 8-10 years of directly related successful experience and knowledge in building products and packaging manufacturing is preferred. SAP or similar software experience preferred.

Must have:

· Experience with business computer applications (Microsoft Office).

· Significant technical knowledge base of building product equipment to include mechanical operation, troubleshooting and problem solving, with hands-on experience of equipment repairs, rebuilds and upgrades.

Must be able to:

· Demonstrate troubleshooting and problem-solving ability.

· Using data to identify opportunities of improvement.

· Must be able to effectively operate extrusion and conversion equipment with complete understanding of all involved processes.

· Work in a team based environment.

· Work shift schedule, including overtime. May be assigned to other shifts as needed. Shift schedule may include late nights and weekends.

· Set and manage multiple priorities.

· Complete forklift certification program.

· Follow directions and get along well with others.

Language Skills: Ability to read and interpret documents such as operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Must be able to communicate orally and written in English.

Mathematical Skills: Ability to calculate figures by using basic math skills (add, subtract, multiply and divide).

Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Competencies – Individual Contributor

Adaptability

Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Adaptability supports our business driver of Driving Efficiency.

Customer Orientation

Placing the appropriate priority on the internal or external customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs. Customer Orientation supports our business driver of Increasing Financial Performance.

Decision Making

Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.

Earning Trust (Establishes Credibility for Earning Trust)

Gaining others’ confidence by acting with integrity, communicating transparently, and following through on commitments; treating others and their ideas with respect and supporting them when faced with challenges. Earning Trust supports our business driver of Building a High-Performance Culture.

Managing Work

Effectively managing one’s time and resources to ensure that work is completed efficiently. Managing Work supports our business drivers of Executing a Competitive Strategy and Driving Efficiency.

Teamwork

Working cooperatively in partnership with others to help a team or work group achieve its goals. Teamwork supports our business driver of Building a High-Performance Culture.

Health & Safety

The ability to autonomously apply and adhere to health and safety protocols, contributing to the creation of a safe and secure work environment. Individuals with this competency are responsible for understanding, implementing, and promoting health and safety practices within their scope of work, ensuring compliance with regulations, and fostering a culture that prioritizes the well-being of all employees.

All employees have the following compliance obligations:

- Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy.

- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and markets demands.

- Responsible for all tasks to achieve compliance goals and demands of Compliance Management System.

- Must raise concerns related to the Compliance Management System to their supervisor, manager, any member of the Leadership Team, or through the confidential whistle blower service.