Clinical Communication Specialist

Scope of Responsibilities Assist with the day-to-day operations of the Clinical Pharmacist and clinical department of ProAct. Works under direct supervision and follows standard procedures to accomplish assigned tasks.

Job Summary Responsibility for overseeing communication involved throughout the prior authorization process and assisting with tasks and goals that meet the clinical needs of ProAct clients and members.

• Perform communication duties involved throughout the prior authorization process to maintain efficiency and timeliness
• Preparation and execution of member mailings for various cost containment/clinical programs
• Preparation and execution of provider communication for various cost containment/clinical programs
• Assist in the completion of prior authorization reviews as needed
• Provide Help Desk support, where appropriate, for questions regarding prior authorizations
• Responsible for completing all mandatory and regulatory training programs
• Assist with the day-to-day operations of the ProAct Help Desk
• Perform other duties as assigned
  
  
  

Educational Requirements

• Minimum High School Diploma (or currently enrolled) or GED
• Preferred AS Degree or Higher
  
  
  

Experience

• Preferred hospital or retail pharmacy experience preferred
  
  
  

Compensation

$17.50-20.50 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.