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Clinical Communication Specialist

KPH Healthcare Services
East Syracuse, NY Full Time
POSTED ON 7/18/2024 CLOSED ON 2/10/2025

What are the responsibilities and job description for the Clinical Communication Specialist position at KPH Healthcare Services?

Overview

Scope of Responsibilities:  Assist with the day-to-day operations of the Clinical Pharmacist and clinical department of ProAct. Works under direct supervision and follows standard procedures to accomplish assigned tasks.

 

Job Summary: Responsibility for overseeing communication involved throughout the prior authorization process and assisting with tasks and goals that meet the clinical needs of ProAct clients and members.

Responsibilities

  • Perform communication duties involved throughout the prior authorization process to maintain efficiency and timeliness
  • Preparation and execution of member mailings for various cost containment/clinical programs
  • Preparation and execution of provider communication for various cost containment/clinical programs
  • Assist in the completion of prior authorization reviews as needed
  • Provide Help Desk support, where appropriate, for questions regarding prior authorizations
  • Responsible for completing all mandatory and regulatory training programs
  • Assist with the day-to-day operations of the ProAct Help Desk
  • Perform other duties as assigned

Qualifications

Educational Requirements:

  • Minimum: High School Diploma (or currently enrolled) or GED
  • Preferred: AS Degree or Higher

 

Experience: 

  • Preferred hospital or retail pharmacy experience preferred

 

Compensation:

 

$17.50-20.50 per hour.

 

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Salary : $18 - $21

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