What are the responsibilities and job description for the Customer Service Representative (CSR 1) position at Kinsmith Finance?
CSRs are responsible for the successful management of customer relationships that lead to meeting monthly office performance goals.
Essential responsibilities include:
- Superior Customer Service and Relationship Building
- Contacting & developing solutions with customers
- Accurately maintaining customer records
- Processing loan applications, customer payments, and loan closings
- Marketing & Solicitation
- General support of the office manager and other staff to reach performance goals
Qualified applicants should have:
- Strong communication, organizational, and problem-solving skills.
- Prior Finance, Retail, or Sales experience.
- Ability to work beyond our standard weekday hours if necessary to meet business goals.
- Basic Computer Proficiency
- High school diploma or equivalent
- Valid driver’s license, reliable personal transportation
