What are the responsibilities and job description for the Dental Access Program Assistant position at Kintegra Health?
Summary of Position: A DAPA must be able to meet all the minimum qualifications required for the ADAC job descriptions. The role of the DAPA is a nonexempt position, and it is responsible for performing various duties related to dental patient care directed b y the DAC/Dental Director. Responsible for preparing and submitting school forms to DAC. Responsible for explaining exams to parents and making follow-up appointments for the Dental Access Program children. Crossed-trained with Dental Liaison and PSR
Experience: Great communication skills.
Education: High School Diploma or GED equivalent
Licensure: None
Certifications: BLS/OSHA/HIPAA
Performance Requirements
Our Goals Are
Experience: Great communication skills.
Education: High School Diploma or GED equivalent
Licensure: None
Certifications: BLS/OSHA/HIPAA
Performance Requirements
- Ability to read, write, and understand the English language
- Communicate effectively and interact in a friendly, professional manner with a diverse range of people
- Knowledge of dental office protocols/procedures
- Ability to plan, prioritize, and complete delegated tasks with attention to detail
- Ability to communicate and work effectively
- Familiarity with basic computer operations, the appropriate software Microsoft (Word/Excel/Power Point)
- Ability to work successfully with minimum supervision
- Ability to maintain a neat and well-groomed appearance
- MUST BE BILINGUAL.
- Schedule patients for efficient use of doctor and staff time.
- Prepare for information from NC tracks to check for current Medicaid status and date of last claim for the 6-month check.
- Performs various duties when school children attend mobile unit/ dental office, (Such as) processing radiographs, making copies, data entry, and reports.
- Call all parents explaining their child's dental visit with Kintegra Health, and communicate the importance of the follow-up treatments with Kintegra Health.
- Following up with parents to find out why they didn’t keep an appointment
- Reporting with Excel, all calls, treatments, and Census.
- Completes bags for upcoming school visits, Head Start, community events, etc.
- Attending health fairs when needed- maybe on Saturdays
- Conducts self per Kintegra Health employee manual
- Maintains the strictest confidentiality: adheres to all HIPPA guidelines/regulations.
- Patient First - An approach to care that holds primary, the well-being and desires of the patient
- Build not Blame - Focusing first on finding fault with the process rather than the person
- Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
- Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
- Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.
Our Goals Are
- To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
- To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
- To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
- To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.
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