What are the responsibilities and job description for the Dental Access Program Assistant position at Kintegra Health?
Job Description
Job Description
Summary of Position : A DAPA must be able to meet all the minimum qualifications required for the ADAC job descriptions. The role of the DAPA is a nonexempt position, and it is responsible for performing various duties related to dental patient care directed by the DAC / Dental Director. Responsible for preparing and submitting school forms to DAC. Responsible for explaining exams to parents and making follow-up appointments for the Dental Access Program children. Crossed-trained with Dental Liaison and PSR
Experience : Great communication skills.
Education : High School Diploma or GED equivalent
Licensure : None
Certifications : BLS / OSHA / HIPAA
Performance Requirements
Ability to read, write, and understand the English language
Communicate effectively and interact in a friendly, professional manner with a diverse range of people
Knowledge of dental office protocols / procedures
Ability to plan, prioritize, and complete delegated tasks with attention to detail
Ability to communicate and work effectively
Familiarity with basic computer operations, the appropriate software
Ability to work successfully with minimum supervision
Ability to maintain a neat and well-groomed appearance
MUST BE BILINGUAL.
Key Responsibilities
Schedule patients for efficient use of doctor and staff time.
Prepare for information from CMIS to check for current Medicaid status and date of last claim for the 6-month check.
Performs various duties needed when school children attend the dental office, including processing radiographs, cleaning rooms, and making copies of forms that will go home with children.
Call all parents explaining their child's dental visit with Kintegra Health and what their children learned while here, and communicate the importance of the follow-up treatments with Kintegra Health.
Following up with parents to find out why they didn’t keep an appointment
Making spreadsheets with how appointments are made and kept
Completes bags for upcoming school visits, Head Start, community events, etc.
Attending health fairs when needed- maybe on Saturdays
Conducts self per Kintegra Health employee manual
Maintains the strictest confidentiality : adheres to all HIPPA guidelines / regulations.
Kintegra Health Core Requirements
Patient First - An approach to care that holds primary, the well-being and desires of the patient
Build not Blame - Focusing first on finding fault with the process rather than the person
Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.
Kintegra Health is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.
Our goals are :
To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient / family-oriented care in a cost-effective manner.
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