Hardware Sales Engineer

About Working at KIOSK Information Systems:

KIOSK helps organizations digitally transform by enabling automation with self-service solutions to improve the customer experience, while increasing operational and cost efficiencies. With 30 years of experience and 250,000 kiosks deployed, KIOSK is a market leader and trusted partner of Top 100 Retailers and Fortune 500 clients delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services. We offer an innovative portfolio of kiosk solutions along with managed services and IoT capabilities to ensure a seamless user experience. Self-service is a fast paced and exciting industry with high professional growth potential.

The company offers a full spectrum product portfolio with all solution disciplines in one professional / manufacturing campus. We are a high performing and customer-centric team. KIOSK provides a respectful, fun, and collaborative work environment with great benefits and work / life balance.

Sales Engineer

The Sales Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and solutions advocate for our kiosks. The Sales Engineer must be able to articulate technology and product offerings to customers via phone conferences and in person meetings. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities:

· Work with Sales Reps to identify and qualify custom project opportunities.

· Apply technical knowledge of product offerings to support sales cycle.

· Evaluate customer requirements and develop SOW proposals for engineering development on custom hardware opportunities.

· Establish and verify cost models for standard and custom projects.

· Coordinate pricing and execution strategy with Sales Reps. Prepare cost estimates by studying drawings, renderings, CAD models and other related customer documents.

· Collaborate with Engineering team on custom project development and associated engineering hours

· Support general and technical inquiries from Sales Team.

· Investigate new technologies and to enhance KIOSK’s product offering and abilities.

· Utilize time management skills and multi-tasking capabilities.

· Handle multiple and parallel projects.

· Perform other duties as required or assigned.

Required Skills:

· Bachelor’s degree in mechanical engineering or related technical discipline.

· 3-5 years of experience in mechanical engineering or manufacturing environment; 3 years of experience in technical selling or sales support preferred.

· Experience with CREO/ProE, Solidworks, or similar CAD software.

· Must be able to learn new component technology, act as a self-starter, and manage many different priorities.

Desired Skills:

· Excellent written and verbal communication/presentation skills and demonstrated experience communicating technical information. Must be able to communicate professionally in written responses to emails, RFPs, and proposals.

· Experience with sheet metal fabrication is a plus; ability to estimate costs for sheet metal work and engineering hours for new designs preferred.

· Experience with SaaS software experience is a plus; ability to present software solutions for a defined remote monitoring platform and custom software development.

· The candidate should be organized and analytical and have the ability to eliminate sales obstacles through creative and adaptive approaches.

Travel:

· Up to 10% Travel

Physical:

· Must be able to sit and stand 8 hours

Starting Annually Salary - $65,000. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

Benefits-

KIOSK values its employees by supporting them with a full benefits package including:

• Medical (3 plans to choose from) *one plan 100% employer paid
• Dental (Employer paid for EE only coverage)
• Vision (Employer paid for EE only coverage)
• Life Insurance (2x's base salary Employer paid)
• Short and long term disability insurance (Employer paid)
• FSA / Dependent Care FSA / Health Savings Account with Company Contributions
• 401(k) match with immediate vesting
• Employee Assistance Program
• Paid Time Off
• 10 Paid Holidays per calendar year