Front Desk Receptionist

Kiowa County Memorial Hospital strives to be the hospital and employer of choice in our community.

Our Mission: To be the trusted provider of choice for compassionate quality healthcare in the communities we serve.

Our Vision: Where healthcare and community meet.

We want YOU on our team! We strive to provide the best working environment for each employee at KCMH. We have gone to great lengths to ensure we can offer the highest level and highest quality positions in all of our departments. We work hard to build teams, not just hire individuals. We work daily to improve our operations and streamline success!

Along with some of the most competitive wages in the area, we offer many benefits to our employees such as:

· Medical and Dental Insurance: Individual, dependent, and family plans.

· Emergency Medical Transport plans.

· Health Savings Account (HSA)

· Healthcare Flexible Spending Account (FSA)

· Dependent Care FSA

· Vision Plan

· Employer Paid Benefits:

o Life and AD&D Insurance

o Dependent Life Insurance

o Short-Term Disability

o Long-Term Disability

o Employee Assistance Program

· Voluntary Life and AD&D Insurance

· Hospital Indemnity Insurance

· Cancer Insurance

· Accident Insurance

· Critical Illness Insurance

· Legal Coverage Options

· Long-Term Care Insurance

· Social Security Alternate Retirement Plan

· Voluntary Savings Retirement Plan

Along with additional job perks rarely found in other healthcare locations!

· On-Site childcare for children under 6 at NO COST! (Pending openings)

· Employee meals included during working shifts.

· On-Site wellness center with high quality gym equipment.

· Waived clinic co-pays for employees and dependents covered under the in house insurance plan.

Financial planning services at no cost to you.

And just a few additional options to fit when the right candidate needs them:

· Tuition assistance.

· In house skills training.

· Some certifications offered in house.

· Cross department placement and training where appropriate.

· Continuing Education opportunities.

Please see the job description below to find out if you are the right match for our team!

POSITION Business Office Receptionist – Full time 40 hours/week

SUMMARY Greets patients and visitors at Front Desk. Answers and transfers phone calls. Answers questions and gives directions around facility. Registers patients for Outpatient procedures including Lab and Radiology. Records daily receipts and prepares bank deposits. Gives assistance to Accounts Receivable and Accounts Payable.

EDUCATION High school Diploma or equal

EXPERIENCE REQUIRED None

SKILLS AND ABILITIES

General computer skills including

· basic Microsoft Word and Excel knowledge

· typing and data entry

· the ability to learn new programs used in the healthcare setting

Other skills including

· the ability to follow routine verbal and written instructions

· record maintenance skills

· ability to use independent judgement and maintain confidentiality of information

ESSENTIAL RESPONSIBILITIES

· Answers incoming and in-house calls and directs them to proper individual or department.

· Pages personnel, relays calls or messages as situation requires.

· Answers questions or directs questioners to proper individual(s).

· Posts cash receipts to manual log and prepares bank deposit.

· Sorts and logs insurance checks and prepares bank deposit.

· Logs petty cash, reimburses employees when within limit ($50).

· Registers patients for outpatient procedures including Lab and Radiology. Explains basics of privacy practices and patient rights to patients, secures signatures on consents and other applicable documents. Receiving, verifying, and inputting correct insurance information.

· Updates and completes registration of patients treated when the Business Office is closed.

· Maintains standing orders and keeps them up to date. Reviews for Authorizations and ABNs.

· Assisting Accounts Receivable with answering patient questions about accounts and running reports.

· Assisting Accounts Payable with inputting invoices and charges.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The incumbent is expected to perform other duties necessary for the effective operation of the department.

SUPERVISION Reports to Business Office Manager. Must be able to work independently.

PHYSICAL REQUIREMENTS

· Requires extended periods of time sitting

· May be required to lift up to 30lbs, such as files, cases of photocopy paper, etc.

· Requires reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard.

· Ability to see within normal parameters.

· Ability to hear within normal range.

· Ability to move about.

· Communication: Exchanges non-routine information using tact and persuasion as appropriate requiring good oral and written communication skills.

MACHINES TO BE USED Telephone, copier, computer, fax machine, postage machine.

ENVIRONMENT Indoor, general hospital environment

SPECIAL SKILLS Must be professional and courteous at all times; must be able to handle and prioritize many tasks simultaneously; good typing skills; effectively utilize time; showing self-confidence, exhibit enthusiasm for work; knowledge of computer use; experience preferred in Microsoft Word, Excel and the Internet. Work well without direct supervision and must be familiar with general office procedures.

TRAINING AFTER HIRE Training programs that apply to position or enhance job performance will be required. Hospital wide in-services will be required.

SPECIAL LICENSES REQUIRED None.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Greensburg, KS 67054: Relocate before starting work (Required)

Work Location: In person

Salary : $14