[2024 - 2025] Student Enrollment and Recruitment Ambassador (Hybrid Role)

Company Description

Organizational Overview

Knowledge is Power Program (KIPP) North Carolina, is a network of eight tuition-free, college-preparatory public charter schools educating approximately 3,000 students in grades K-12 in Durham, Halifax, Northampton and Mecklenburg counties. At KIPP NC, we are committed to improving the life outcomes of North Carolina’s children through the delivery of rigorous, research-based curricula, and clearing the paths that our students choose to follow by ensuring that they have the roadmaps and guideposts they need to arrive at success - however they define it.

KIPP North Carolina is also committed to building the pipeline of the state’s most talented and effective teachers and leaders through competitive compensation, integrated professional development led by coaches and mentors, and resources they need to succeed, all rooted in core values that articulate our collectively designed organizational beliefs:

Pursue Excellence - 

We uphold high standards for our staff, and are committed to providing the necessary resources, training, mentorship and feedback to help each staff member not only meet, but exceed, expectations. We believe excellence is a habit and a sustained pursuit, not an endpoint.

Build Knowledge - 

We offer our educators robust school-based, regional and external professional development opportunities, before the start of and during the school year, designed to empower them with the latest teaching strategies and technology integration techniques. School Leaders and a statewide teacher development team provide professional coaching for school-based staff and foster collaborative learning, encouraging the exploration of effective teaching strategies and best practices.

Fight Injustice -

As a staff, we dismantle the white supremacy within our institution and deepen our own learning and understanding of anti-racism and Diversity, Equity, Inclusion and Belonging (DEIB) through providing organization-wide regular workshops designed to holistically guide us through the redesign of our workplace culture through the lens of liberation. Additionally, we train and prepare our educators to deliver culturally responsive curricula that respect learners' cultures and prior experiences, and acknowledge and value the legitimacy of different cultures, not just the dominant culture of a society. 

Spark Joy - 

We believe in publicly and privately acknowledging and celebrating the outstanding contributions of our staff, and recognize exceptional individuals across the region. We also understand the importance of fostering a positive and collaborative work environment. We organize monthly school-based staff outings to provide an opportunity for our team to unwind, socialize, and engage in activities that promote camaraderie and a sense of community.

Rise Together - 

We create space for our region to assemble and celebrate all successes - a space in which we strengthen community by embracing each other’s unique identities, and honoring the contributions that will allow us to lift as we rise in the years ahead. We believe Team always beats Individual. 

Job Description

Position Summary

KIPP North Carolina (KIPP NC) seeks enthusiastic, detail-oriented, and mission-driven individuals for the role of KIPP NC Student Enrollment and Recruitment Ambassador (SERA). The Ambassador role offers an opportunity for individuals to develop professionally and help expand the school’s community. Ambassadors will receive training to support the implementation of student recruitment and outreach activities and create sustaining connections with new families in the school’s community. 

Ambassadors will report directly to the Director, Student Enrollment Strategies and collaborate with school-based operations teams. This role is an exempt, full-time position that will require work on some weekends, evenings, and holidays.

Essential Functions and Responsibilities

Support the implementation of family and student recruitment and outreach activities

• Coordinate ongoing activities for outreach with School Operations
• Collaborate with school operations leaders to prepare and implement outreach activities to recruit new families and students to KIPP, including flyering, canvassing and tabling in the school community
• Hold 1:1 conversations with current and prospective families

Outreach to the community

• Identify and plan for opportunities to participate in events around the school community throughout the school year
• Identify and develop partnerships with community based organizations that could amplify or promote KIPP through their networks, events, and other communications
• Support the organization and hosting of events that welcome community organizations and leaders to the school community

Lead Generation

• Track all prospective students in HubSpot meticulously collecting data to ensure continuous engagement and success in enrollment targets
• Enter accurate data into SchoolMint to convert prospective students into applicants.  Ensure that all notes in SchoolMint are correct within applicant records
• Complete calling campaigns to convert leads to applicants

Qualifications

Qualifications

• Bachelors degree required
• Outreach, canvassing, and communication experience is preferred
• Experience working as part of a team in a professional setting
• Recruitment experience highly preferred (campaigning, talent, student, etc)

Knowledge/skills required: Successful candidates will have the following knowledge and skills to take on the role:

• 100% aligned with the mission and values of KIPP North Carolina
• Credible amongst peers and possess strong relationship building skills
• Excited to learn and grow
• Results-oriented
• Welcoming to all communities
• Strong communication skills. Spoken and written language skills other than English welcomed (in Durham, Spanish-speaking preferred).
• Familiarity with productivity tools (word-processing, spreadsheets, calendars)

Physical, Mental and Environmental Demands

Physical: 

Ability to navigate office and school campuses, and hold meetings in different spaces. Must be able to walk, sit, and stand for long periods of time and actively converse and participate with others.

Mental:  

Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, memorize and recall objects and people.

Environmental:

Canvassing, tabling, and flyering in the field will require work outdoors, monitor environmental conditions, and take appropriate safety precautions for the pandemic environment. Occasional classroom/school environment and travel. 

Additional Information

• Compensation is commensurate with experience.  
• Travel in the Triangle (Durham, Raleigh, Chapel Hill) required.
• Hybrid work - required to be in schools twice per week and remote work or travelling the rest of the week