Account Executive

Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey. Join us in our work to advance behavioral health care in our communities.

Our innovative solutions support providers in treating addiction, eating disorders and many other behavioral health conditions. Our EMR, CRM and revenue cycle solutions help behavioral health facilities succeed in managing their patients’ entire care journey, but it’s through our people that we truly make a difference.

***Preference will be given to applicants located in Florida, as well as Salt Lake City, Utah and Phoenix, Arizona.***

Responsibilities

• Identify potential clients within our target market and complete appropriate research on the prospective client’s business and needs.
• Leverage industry and product knowledge to share insights about how a client can maximize Kipu’s solutions to drive business benefits.
• Develop a trusted advisor relationship with multiple stakeholders across the client organization.
• Identify opportunities within our existing customer base and research the prospective client’s business needs appropriately.
• Negotiate contract terms with clients and communicate terms to stakeholders.
• Stay abreast of industry trends and leverage insights to provide strategic guidance and support to our clients.
• Become a subject matter expert on our business products, processes, and operations, and remain current on industry news.
• Generate interest in Kipu Systems solutions through cold calling and following up on company-provided hot leads.
• Cross-selling to an existing base of clients with our CRM and RCM solutions.
• Identify, initiate, and nurture relationships with prospects over the phone, via e-mail, and face-to-face visits.
• Enter all activity into Salesforce.
• Maintain accurate up-to-date sales lead tracking and pipeline.
• A proven track record of accurate forecasting and meeting established targets.
• Learn the benefits and features of our industry-leading brand and sustain the knowledge to nurture success.
• Educate prospects, coordinate, and present demonstrations.
• Ability to quickly learn and apply new information in customer-facing scenarios.
• Build a strong foundation of industry knowledge to expertly handle client objections.

Basic Qualifications:

• 4 years of work experience as an Account Executive, business development professional, sales executive, or a relevant role.
• 2 years of proven experience selling Electronic Medical Record (EMR), Revenue Cycle Management (RCM), or medical Practice Management SaaS products
• 2 years of demonstrated sales experience selling into new client accounts.
• Proven experience managing the entire sales cycle from prospecting to securing a deal. 
• Proficient in sales methodology such as GAP, Sandler, Challenger, etc. 
• Track record of over-achieving established targets. 
• Knowledge of market research, sales, and negotiating principles. 
• Experience in customer support is a plus. 
• Proficiency in MS Office and CRM software (e.g., Salesforce). 
• Excellent written and verbal communication skills. 
• Ability to build rapport. 
• Time management and planning skills. 
• Passion for technology and a willingness to learn. 
• The desire to grow and succeed. 

Preferred Qualifications:

• Experience within the Addiction Treatment and Behavioral Health Industry.
• Experience in EMR or general SaaS sales.

Benefits & Compensation

• Highly competitive salary based on your local market’s compensation data.
• Expandable paid time off.
• 11 Paid Holidays.
• Health, Dental, Vision, Disability, and Life Insurance.
• Parental Leave.
• Pet Insurance.
• Employee Career Path Program.
• 401(K) with Company Match.

Kipu Promise

In an environment of rapid change, millions are struggling to cope. Kipu is here to help. Having shaped the industry for 10 years, today we focus on advancing our New Vision for the behavioral health ecosystem, evolving how it operates, interacts, communicates, and heals.

We are an equal-opportunity employer and highly value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, gender identity, or disability status.