Resident Services/Purchasing Coordinator

Kirby Pines is a Faith Based Community

A Resident Guest Services/Purchasing role typically involves a variety of responsibilities aimed at ensuring a positive experience for residents and staff. Here are some common duties:

• Managing Check-ins and Check-outs: Handling the process of guests arriving and departing, ensuring it is smooth and efficient.
• Booking Reservations: Assisting with room or service reservations, ensuring accuracy and availability.
• Addressing Inquiries: Responding to questions and concerns from residents and guests, providing information about the property and its amenities.
• Maintaining and Executing Work Orders: Taking work orders, issuing and tracking of all work orders
• Issuing of company keys: Maintaining inventory and key control
• Inventory of Purchasing Supplies: Maintain inventory and ordering of all purchasing supplies.
• Receiving of Supplies: Delivery of all purchasing supplies
• Ability to collaborate effectively with leadership and staff
• Other duties as assigned

Additional Tasks

v Treats all residents with dignity and respect. Promotes and protects all residents’ rights.

v Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.

v Follows appropriate safety and hygiene measures at all times to protect residents and themselves.

v Maintains confidentiality of protected health information, including verbal, written, and electronic communications.

v Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.

v Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations.

v Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.

v Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.

v Reports work-related injuries and illnesses immediately to supervisor.

v Follows established infection control policies and procedures.

v As a condition of employment, completes all assigned training and skills competency.

Personal Skills and Traits Desired/ Physical Requirements/Working Conditions

v Ability to read, write, speak, and understand the English language.

v Ability to maintain records and complete reports as required.

v Must be a supportive team member, contribute to and be an example of team work.

v Ability to make independent decisions when circumstances warrant such action.

v Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

v Must possess leadership, supervisory ability and willingness to work harmoniously with and supervise other personnel.

v Must be able to follow oral and written instructions.

v Must have patience, tact, and willingness to deal with difficult residents, family and staff.

v Must be able to relay information concerning a resident’s condition.

v Must not pose a threat to the health and safety of other individuals in the workplace.

v Must be able to move intermittently throughout the workday.

v Must be able to cope with the mental and emotional stress of the position.

v Must be able to life up to 30 lbs

We are an equal opportunity employer

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Memphis, TN 38115 (Required)

Ability to Relocate:

• Memphis, TN 38115: Relocate before starting work (Required)

Work Location: In person