Demo

Customer Service Representative I

kirbyrisk
Decatur, IL Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/25/2025
Electrical Supply Counter Sales Representative - Decatur, IL
At Kirby Risk, a Counter Sales Representative is a Multi-Faceted Role with Opportunities for Growth and Development!
What will I be doing as a Counter Sales Representative?
  • Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made.
  • Becoming the "go-to" for customer needs, challenges, and requests
  • Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied
  • Joining forces with vendors to make sure products are delivered on time, every time
  • Championing corporate marketing initiatives, such as training events and product launches.
  • Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.
As a Counter Sales Representative in the Electrical Supply Industry, you will work hands-on with customers and products, providing customer service excellence, in one or more of these essential areas:
  • Counter Sales (Front of Store)
  • Inside Sales
  • Warehousing
  • Supporting and Partnering with Outside Sales and Marketing and Communications
  • Vendor Relations—Incoming and outgoing calls
Want to know if you are a good fit? If so, you will meet the following criteria:
  • College Course work and/or 2 years of relevant work experience
  • Be a quick study, willing and able to apply ongoing learning
  • Strong written, verbal communication, and interpersonal skills
  • Keen attention to detail and organizational skills
Preference is given to candidates with business-to-business sales experience and Electrical Supply and Distribution knowledge!
What are some of the Physical Requirements?
  • Lifting to 50 lbs.
  • Must have valid driver's license
  • Answering Multi-Line Phone Systems
  • Managing/Taking Inventory
  • Unloading Shipments (semi)
  • Loading Customer Vehicles
  • Fork-lift experience preferred
What is the schedule?
  • 7 am to 5 pm Monday thru Friday
What’s the company culture like at Kirby Risk?
A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles; hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency.
What are the benefits?
Kirby Risk provides a complete benefits package, including
  • Medical
  • RX
  • Dental
  • Vision
  • Life
  • Employee Assistance Programs
  • Tuition Reimbursement
  • On-the-job training
  • 401K Plan
  • Profit Sharing
  • PTO
How to apply:
To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions to careers@kirbyrisk.com

WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD
We will acknowledge all resumes received via email and respond to requests for help to complete your application.
Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer
Please get to know us at www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/

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