Sales Manager

Kistler O’Brien Fire Protection is a leader in the commercial fire protection industry and has grown into a regional life safety partner of choice over 90 years of operation! Our team of 200 plus associates works daily knowing that they are part of something bigger, working to protect the people and property of our customers. Our employment opportunities are not just jobs but an avenue to make a difference in our communities. If you are passionate about making a daily impact, Kistler O’Brien is the right place for you! Even with little or no experience, you can succeed and prosper with our organization’s robust training program that can help you earn industry certifications, on-the-job education, and career-advancing knowledge. As a member of the KOB family, you can grow into a successful career in the fire protection business. Our organization is growing and seeking great individuals to help provide exemplary service to our customers across the tri-state area. With regional offices in Bethlehem, Reading, and Paoli, Pennsylvania, we have employment opportunities that are local to you and ready to be filled immediately. Start a new career path today with a family-oriented, growing company, and help us advance life safety in the workplace!

As a Sales Manager, you will play a critical role in executing our sales strategies and driving business growth. Reporting directly to the Regional Sales Director, you will be responsible for leading a team of sales representatives, developing customer relationships, and contributing to the success of our fire protection services. Additionally, you will actively engage in direct sales activities, building relationships and closing deals to ensure the achievement of company sales goals.

Key Responsibilities

• Lead, coach, and mentor a sales team to achieve individual and team goals.
• Conduct regular performance reviews and provide actionable feedback.
• Set and monitor sales territories, goals, and KPIs in line with regional objectives.
• Organize training sessions to enhance skills in prospecting, negotiation, and customer engagement.
• Foster a collaborative team environment, promoting knowledge sharing and best practices.
• Collaborate with leadership to implement scalable sales processes and strategies.
• Optimize CRM tools and sales technologies to track performance and streamline operations.
• Support sales reps in creating tailored customer solutions, including pricing and proposals.
• Participate in field sales activities, networking, and customer meetings to drive new business.
• Close sales for key accounts or high-value opportunities.
• Assist with recruiting, onboarding, and training new sales team members.
• Build and maintain strong customer relationships, addressing their needs and challenges.
• Resolve customer issues in coordination with operations teams.
• Represent the company in negotiations and complex sales opportunities.
• Monitor and report team performance metrics, providing actionable insights for improvement.

Qualifications:

• Proven experience in sales management, preferably in the fire protection or related industry.
• Strong leadership skills with a track record of building and motivating high-performing teams.
• Demonstrated success in direct sales, including prospecting, negotiating, and closing deals.
• Proficiency in CRM tools and sales productivity software.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to analyze data and make strategic decisions based on performance insights.
• Bachelor’s degree in Business, Sales, or a related field preferred.

Benefits:

As a company, Kistler O'Brien Fire Protection powered by Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day. One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary. Here are just a few a few perks that a successful individual in this role can expect:

• Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
• Purpose and results driven work environment (work smarter not harder)
• We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set!
• Speaking of attire, we offer all employees Encore gear when they join the team
• Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed
• Access to leading edge web-based productivity tools
• Participation in Fidelity 401(K) that includes employer match
• Medical, Dental, and Vision benefits through Blue Cross
• Company-paid life insurance policy of $50,000

Encore Fire Protection is an Equal Opportunity Employer.

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