Shelter Support Staff

The Kitsap Rescue Mission is a thriving, faith-based organization that is part of Kitsap County's safety net, serving our community's most vulnerable individuals and families by providing emergency shelter, and onsite supportive services to Kitsap's most vulnerable community members.

If you are professional and reliable, want to make a difference, and have an interest in sharing your testimony with those in need, this is your opportunity to join a growing, innovative and inspired team who are committed to changing lives. 100% of our staff are Christian.

The KRM team works closely together in a positive and uplifting Christ-centered environment to ensure shelter guests receive compassionate care and the necessary supports to effectively reach their Housing Stability Plan goals and to find wellness and stability.

Open Positions:

1. Shelter Support Staff/Thursday-Monday 4pm-12:30am/Off Tuesday and Wednesday

2. Shelter Support Staff/Saturday-Sunday 4:00pm-12:30am, Monday-Tuesday 12:00am-8:30am, Friday 12:00am-8:30am, Off Wednesday and Thursday

Supervisor: Shelter Support Manager, Program Director

RESPONSIBILITIES:

The Kitsap Rescue Mission Shelter Support Staff are key members of the shelter team responsible for general shelter oversight during their shift, assisting shelter guests with various needs, housekeeping of common areas, shelter unit turnovers, and a variety of record keeping and interpersonal tasks.

Kitsap Rescue mission staff adheres to all State and Federal mandates regarding shelter care and guest confidentiality and facilitates the safe operation of the shelter. The Shelter Support Staff position is responsible for providing clear, relevant, consistent documentation regarding guest updates, status, and concerns to support communication and care coordination between staff/shift changes.

A. Coordinates with the Shelter Support Manager and teammates to successfully onboard and exit shelter guests.

B. Maintains cleanliness of shelter offices, common areas including shared office staff, restrooms, and facility grounds.

C. Responsible for guest unit turnovers to include bagging up of items left behind by guests and cleaning and preparing of rooms for incoming shelter guests.

D. Maintains a consistently clean and orderly shelter.

E. With support from Security, ensures that no unregistered guests are on the shelter premises.

F. Communicates effectively and clearly about any concerns or problems that occur while on duty in Daily Shift Log and contacts Shelter Support manager when appropriate.

G. Attends weekly all-staff meetings to share our faith, discuss guest concerns and offer ideas and feedback regarding shelter processes, protocol and guidelines.

H. Models professionalism and provides support to teammates and guests, and ministers to guests seeking holistic and spiritual support.

I. Follows all safety protocol and contacts Shelter Program Manager in the case of emergency or critical incidents such as fire, evacuation, police intervention, 911/EMS, mental health, or medical emergency and completes written Incident Report.

J. Works closely with Security throughout shift to share insights and concerns and to ensure safety of facility, staff and guests.

K. Models respect, maturity, and compassion to all workmates, guests, volunteers and partner agencies providing a pro-active approach to problem solving.

L. Required to be professional and exhibit emotional maturity at all times.

QUALIFICATIONS:

Must support the organization's Statement of Faith.

Must have a High School diploma or GED and have interest in working with individuals and families who are experiencing homelessness.

Understands and adheres to state and federal confidentiality regulations including HIPAA.

Models “service to others”, professionalism, respect, emotional maturity, compassion and patience toward all workmates, volunteers, guests and community partners.

Supports and is sensitive to a work culture of inclusivity, equity and cultural diversity.

Must have the ability to cope well in a sometimes-stressful environment and not “buy into” the perceived crises of others.

Must have good literacy skills including the ability to gather, document, and report information clearly and to share effectively about the Kitsap Rescue Mission and its programs.

Must sign an Ethics and Standard of Conduct policy.

Must have a personal self-care routine that contributes to a professional and healthy work-culture, and which supports compassionate care, personal accountability, open communication and respect.

If recovering from a substance abuse disorder, must have a period of at least two years clean and sober.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Night shift

Work Location: In person

Salary : $20 - $21