Executive Director

Job Overview
The Executive Director is the Chief Executive Officer (CEO) of the District. The Director reports directly to the elected Board of Directors and recommends policy to the Board and implements those policies for District operations. Through leadership and management skills, the Executive Director develops and administers the agency’s operational plans. The Executive Director has overall management responsibility for the 911 center. This position requires a high degree of independent judgement, and professional decision making. The Executive Director is responsible for coordinating, overseeing, mentoring, coaching, and training the District’s 15 full-time employees.

The Executive Director is the “face” of the District, regularly communicating with the District’s employees, the public, the media, and the District’s partner agencies.

Responsibilities

• Provide visionary leadership to guide the organization in fulfilling its mission and objectives.
• Develop and implement strategic plans that align with the organization's goals and enhance overall performance.
• Oversee daily operations, ensuring efficient processes and high-quality service delivery.
• Lead business development initiatives to expand organizational reach and impact.
• Manage senior leadership teams, fostering a collaborative environment that encourages innovation and accountability.
• Negotiate contracts and partnerships that support organizational growth and sustainability.
• Monitor industry trends and best practices to identify opportunities for process improvement.
• Represent the organization at community events, meetings, and conferences to promote its mission and build relationships with stakeholders.

Experience

Required Education and Experience

• Education: A Degree in Business Management, Public Administration or a related field

is desired. A combination of education/experience may be substituted for a bachelor’s or

associate degree.

• Experience: A minimum of six years multi-discipline (law enforcement, fire, and EMS

with transport) dispatch experience, which shall include at least two (2) years as a

supervisor, or a position of equal or greater responsibility.

Certifications:

Association of Public Communications Officials (APCO) - Registered Public

Safety Leader or Certified Public Safety Executive

National Emergency Number Association (NENA) - Center Manager

Certification Program or Emergency Number Professional Certification

State of Oregon, Department of Public Safety Standards and Training (DPSST) -

Supervisory, Management or Executive Certificate in Telecommunications and

Emergency Medical Dispatch (EMD)

• Any combination of experience/training that demonstrates the knowledge, skills, and

abilities, may be considered in lieu of education and experience requirements.

The ideal candidate will possess the following attributes:

• The ability to plan, coordinate, and direct county-wide emergency communications systems.
• Experience in preparing, recommending, and administering an annual agency budget.
• Skill in developing and maintaining reports and statistical information for administrative and regulatory purposes.
• The ability to recommend and clearly articulate policies to the Board of Directors.
• The ability to report all significant District activities to the Board of Directors on a regular basis.
• Knowledge of computer operating systems and radio systems necessary for the operation of an Emergency Communications center.
• Up-to-date and knowledgeable of changing technology related to Emergency Communications.
• Experience in employee selection and retention.
• Experience in communication with members of the media and citizens regarding items of interest to the public.
• Skill in communicating with other governmental agencies with the purpose of maintaining strong inter-governmental relationships with all user groups.

Job Type: Full-time

Pay: $90,353.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Ability to Commute:

• Klamath Falls, OR (Required)

Ability to Relocate:

• Klamath Falls, OR: Relocate before starting work (Required)

Work Location: In person

Salary : $90,353 - $125,000