Parts Associate

Responsibilities:

• Provide exceptional customer service by supplying necessary parts to our shop and customers in a timely and efficient manner.

• Ensure that shop personnel receive essential parts quickly to maintain workflow and reduce downtime.

• Stay up-to-date with product knowledge of our equipment lines and competitive products, ensuring accurate recommendations and support.

• Maintain a clean and organized parts department to ensure easy access to products and a safe working environment.

• Manage multiple tasks and responsibilities efficiently, ensuring that workflow is prioritized and tasks are completed on time.

• Complete necessary paperwork for shipping and receiving, ensuring accuracy in documentation.

• Demonstrate outstanding communication skills when interacting with customers, vendors, and team members.

• Utilize computer systems and research capabilities to locate products from multiple vendors and provide quick solutions for parts needs.

• Work collaboratively within a team environment to ensure smooth operations and meet team goals.

• Monitor inventory levels to ensure minimum stocking requirements are met and products are ordered in a timely manner.

• Perform shipping and receiving duties as needed, ensuring that all incoming and outgoing parts are processed correctly.

• Be available for weekend (Saturday) shifts and other duties as assigned by management.

Qualifications:

• High school diploma or GED certificate (Associate's degree preferred).

• Excellent customer service skills and the ability to interact professionally with customers and team members.

• Strong interpersonal and communication skills to effectively manage customer relationships and team dynamics.

• Basic knowledge of mechanical parts and their function in the repair and maintenance industry.

• Proficient in computer use, including the ability to research information and locate products through various vendors.

• Positive attitude and strong team collaboration skills.

• Physical ability to stand, crouch, and lift objects throughout the workday.

• High attention to detail to ensure accuracy in orders, inventory, and paperwork.

Preferred Qualifications:

• Associate's degree in a relevant field.

• Prior experience with fulfillment software.

• 2 years of experience in parts sales, agricultural equipment, or repair shop settings.

Benefits:

• 401(k) with company matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Compensation Package:

• Commission-based pay

Schedule:

• 8-hour shift with weekend availability as needed (Saturday).

Salary : $18 - $21