Veterans Service Officer

Basic Job Purpose/Function

Veterans Service Officer - Auditor's Office - Goldendale and White Salmon - 32 hrs/wk -Non-Exempt- Grade 67, Steps 1-5 , $27.99 to $31.49/Hr DOQ. First Review 04/25/2025.

Essential Job Duties

• Assist veterans/dependents in applying for available federal benefits and appealing denied claims from the United States of Veteran Affairs Regional Office (VARO) by initiating or reopening claims.
• Assist veterans in obtaining necessary inpatient and outpatient care from the VA Medical Centers (VAMC) and other available outreach programs.
• Advise veterans, veteran’s survivors and their dependents of their rights under Military Service Benefits Acts and other relevant legislation.
• Investigate and interview veterans and their dependents to obtain a comprehensive case history for determination of eligibility for aid and benefits.
• Reviews and file claims for veteran benefits.
• Develops and maintains close liaison with other veterans’ service agencies.
• Speaks at veteran organizations, as requested.
• Provide the Washington Department of Veteran Affairs’ quarterly status report (as received from WDVA) to the Auditor.
• Obtain Department of Veteran Affairs accreditation through the United States Department of Veteran Affairs (USDVA) within 60 days.
• Review and report to the Auditor (or their designee) all indigent expense reimbursement claims from Klickitat County’s American Legion and Veterans of Foreign Wars Posts for compliance with the Klickitat County Veteran Assistance Fund Guidelines.
• Performs other related duties as assigned.

Requirements/Minimum Qualifications

• Knowledge of principles, practices, and techniques and related tools/equipment to accomplish the basic function of this position, including any safety and/or legal requirements. This may, but not necessarily, include specialized skills.
• Any equivalent combination of education and experience that provides the applicant with the required knowledge, skills, and abilities to perform this job. A typical way to obtain the knowledge and abilities would be:
• Three years experience in the veteran service field. College level course work or training in public administration or an area related to the position may substitute for up to one year experience.
• Significant knowledge of programs, laws, and rules relating to veteran’s benefits.
• Any satisfactory equivalent combination of experience and training which insure ability to perform the work may substitute for the above.
• Proficient in use of computers including word processing, spreadsheets and databases.
• Only individuals who are honorably discharged veterans as defined by RCW 41.04.007 may be considered.

Licenses, Certificates and Other Requirements

Valid state driver's license in state of residence

Accreditation through United States Department of Veteran Affairs