Clerical Administrative Assistant I

1. Answers calls or greets public or employees, schedules or changes appointments, takes messages, or refers to another person as appropriate.  Provides general or specific information within scope of authority from knowledge of established procedures and policies, or applicable laws, rules or regulations.  Offers customer service including providing forms, explaining documents and requirements, answering procedural questions, reviewing forms for completion, or collecting and receipting monies.
2. Receives, reviews, and processes a variety of documents or transactions following established instructions or applicable laws and regulations.
3. Sets up, maintains, retrieves data from, and purges manual or electronic files according to standard procedures.
4. Enters data into electronic or manual records systems, including databases or spreadsheets.  Verifies accuracy of information entered.  Compiles department data and prepares scheduled or special reports.
5. Resolves standard problems or issues related to performance of job duties.  Maintains effective working relationships with employees or the public.
6. Utilizes standardized guidelines and regulations to determine eligibility for services provided for or approved by the department.
7. Prepares or edits correspondence, forms, or other department documents using standard office or specialized software applications.
8. May open processes and distributes mail.  May receive and distribute packages.
9. Operates standard office machines including a personal computer, multi-line telephone, photocopier, facsimile, or other equipment required in the performance of assignments.
10. Maintains inventory of office supplies and may reorder supplies as appropriate. 
    
     

1. Provides back-up support for department administrative positions as needed.
2. Provides primary back up and fill-in for Transportation Coordinator. 
3. Performs other related duties as assigned.
   
    

• Knowledge of principles, practices, and techniques and related tools/equipment to accomplish the basic function of this position, including any safety and/or legal requirements.  This may, but not necessarily, include knowledge specific to the assigned department and/or specialized skills.

• Ability to multi-task, and exercise discretion and judgment to resolve routine problems.
  Knowledge and ability to use standard office software programs including email, word processing, spreadsheet, and/or database applications.
• Knowledge and ability to operate standard office equipment including a personal computer, telephone, facsimile machine, photocopier, or other equipment required for the position.

• Any equivalent combination of education and experience that provides the applicant with the required knowledge, skills, and abilities to perform this job.  A typical way to obtain the knowledge and abilities would be:

  • High school diploma or GED and two to four years of clerical experience including public contact and customer service.
    One year of related college or business school course work may be substituted for one year of experience.

Salary : $39,499 - $51,542