Demo

Repair Technician

KLM Careers
Hudson, NY Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/10/2025

The Repair Technician is responsible for providing exemplary service and customer support. You will troubleshoot and repair mechanical, electrical, and electronic equipment, ensuring effective communication with customers over the phone to assist them with operational procedures and requirements. Testing and verifying equipment functionality will be a crucial aspect of your role, along with diagnosing technical problems and documenting processes.

Company Culture and Environment

We foster a collaborative work environment where teamwork and effective communication are valued. Our team supports one another in troubleshooting technical issues and works towards common goals to provide excellent service to our customers.

Career Growth and Development Opportunities

We encourage skill development and offer opportunities for professional growth. With a focus on both technical and customer service skills, you can advance your career within our organization while enhancing your expertise in the field.

Detailed Benefits and Perks

While specific benefits are not explicitly mentioned, we provide a supportive work environment that prioritizes employee well-being and professional development.

Compensation and Benefits

  • Competitive salary based on experience
  • Full-time position with day shift
  • Opportunities for training and development in technical skills

Why you should apply for this position today

This role provides an excellent opportunity to work in a dynamic environment where you can apply your technical skills while directly assisting customers. If you are passionate about problem-solving and enjoy collaborating with a team, this position is perfect for you.

Skills

  • Proficient computer skills and knowledge of Microsoft Office
  • Strong communication skills, particularly in troubleshooting over the phone
  • Thorough knowledge of electrical / electronic equipment and diagnostic instruments
  • Ability to troubleshoot basic network connections
  • Responsibilities

  • Provide service and customer support
  • Troubleshoot and repair mechanical and electrical / electronic equipment
  • Communicate effectively with customers about operations and requirements
  • Test and verify the functionality of repaired equipment
  • Diagnose errors and determine appropriate solutions
  • Document processes and complete required documentation
  • Collaborate with the technical team to resolve issues
  • Complete pre-sale upgrades and conversions as needed
  • Evaluate and refurbish systems returned from demonstrations and rentals
  • Setup and troubleshoot basic network connections
  • Qualifications

  • Minimum 3 to 5 years of professional experience in electrical / electronic and mechanical fields or related positions
  • 2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field
  • Experience assisting clients over the phone with troubleshooting
  • Education Requirements

  • 2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field
  • Education Requirements Credential Category

  • Technical degree
  • Experience Requirements

  • 3 to 5 years of professional experience in electrical / electronic and mechanical fields or related positions
  • Experience troubleshooting basic network connections
  • Why work in Hudson, OH

    Hudson, OH is known for its vibrant community, excellent schools, and beautiful parks. The city offers a family-friendly environment with a strong sense of community and easy access to urban amenities, making it an ideal place to live and work.

    Employment Type : Full-Time

    Education Level : High school diploma or equivalent

    1. Do you have 2-Year Technical degree, apprenticeship program, or equivalent in a technical or military field.

    2. Do you have 3-5 years of professional experience in electrical / electronic and mechanical fields or related professional position.

    3 . Do you have proficient computer skills and Microsoft Office knowledge.

    4. Do you have experience speaking with clients assisting them over the phone by troubleshooting equipment.

    5. Do you have working knowledge of electrical / electronic and equipment, including the use of special instruments for diagnostic purposes.

    6. Do you have experience in troubleshooting basic network connections.

    7. Must be a US Citizen or Green Card holder.

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