What are the responsibilities and job description for the Sales and Support Professional position at KLM Careers?
KLM Careers is a dynamic and growing company seeking a Sales and Support Professional to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service to our clients. In this role, you will serve as the primary point of contact for a defined set of clients, processing orders and providing ongoing support to ensure client satisfaction.
About the Role
We are looking for an individual who excels in customer service, communication, and problem-solving. As a Sales and Support Professional, you will be responsible for communicating with clients to assess their needs, evaluating and reporting inventory information, and coordinating with outside representatives for customer service and support. You will also create sales orders and work orders, utilizing your proficiency in Microsoft Excel and familiarity with CRM systems.
Skills and Qualifications
- Courteous customer service skills
- Proficient in Microsoft Excel
- Familiarity with CRM systems is a plus
