Quality Assurance Engineer (AI)

KLoBot, Inc. ("KLoBot") is looking for a Quality Assurance Engineer (Gen AI) in Newark NJ for full-time employment only (www.klobot.ai). 

We are seeking an experienced QA Engineer who is self-motivated, looking for a rewarding challenge, ready to learn the new and leading-edge Microsoft Azure Open AI, and is eager to start providing manual and automated software testing assistance from day one to a currently strong and varied team. The ideal candidate would have an education in Computer Science with a focus on Generative AI and related experience as a power-user of Microsoft SharePoint, iManage Work or NetDocuments document management systems.

This role also requires hands-on exposure to DevOps-related technologies as well. You'll work closely with engineers and product teams to build and maintain automation frameworks, ensure high-quality software releases, and validate the reliability of Gen AI powered apps. This is a hybrid position based in Newark, NJ or fully remote for qualified candidates. Selected Candidates are required to start immediately or within the next 2 weeks. Candidates with the following required skills and experience are encouraged to apply:

Responsibilities:

• Design, build, and execute test plans for Gen AI-driven applications and backend systems.
• Automate testing workflows and integrate them into CI/CD pipelines.
• Validate Gen AI LLM model outputs for accuracy, fairness, and performance.
• Conduct functional, regression, exploration, and performance testing.
• Document and track issues, working with developers to resolve them quickly
• Collaborate cross-functionally to define QA standards and release criteria
• Continuously improve test coverage, tools, and practices.
• Execute and evaluate detailed manual and automated test cases, report test results, and identify potential improvements.
• Create detailed, clear and well-structured test plans, execute test cases and test scripts on multiple products.
• Apply repetitive testing of functions within various browsers and/or devices.

Requirements:

• Minimum of 5 years’ QA experience in an automated testing environment with proficiency in developing complex automation scripts.
• Proficiency with Selenium, Cucumber, or other automation frameworks
• Skilled in scripting languages such as Python, JavaScript, or .NET.
• Strong grasp of AI testing methodologies (A/B testing, adversarial, white box).
• Ability to consistently create, enhance, and drive the automated testing process to ensure efficient and comprehensive test coverage.
• Ability and willingness to learn new technologies with a strong focus on automation tools and techniques.
• Superior analytical, strategic and problem-solving capabilities.
• Excellent organizational and leadership skills.
• Proficient communication and interpersonal abilities to communicate effectively across product teams.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Agile Testing Automation Certification a plus.
• Familiarity with Open AI 4o (or Claude 3.5 or Google Gemini 2.0) and Microsoft Azure.
• Familiarity with HTML, CSS and JavaScript with experience in integrating automated testing with these technologies.
• Familiarity with Angular, React or similar framework a plus.
• Familiarity with SCRUM and Secure SDLC processes.
• Ability to facilitate meetings with individuals and groups to gather, understand and articulate their business needs.
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into clear potential deliverables.

Interview Process:

• Take-home QA Automation skills assessment (both frontend & backend QA)
• 2 rounds of Panel interviews
• Final HR interview

NOTE - This is a full-time permanent role - STRICTLY NO THIRD PARTIES PLEASE! 

About KLoBot, Inc.:

KLoBot, Inc. was founded in 2019 with the vision of assisting and accelerating enterprise digital transformation via intuitive conversational user interfaces that simplifies human-machine interactions. KLoBot develops artificial intelligence powered conversational user interfaces that can simplify internal and external enterprise communications, automate routine tasks, streamline business processes and provide organizational intelligence-on-demand to its users by using voice and/or text. You can learn more about KLoBot products and services via our website www.klobot.ai.

Our motto is to ensure that narrow artificial intelligence (KLapper) can assist humans to get access to organizational intelligence on-demand and deliver economically valuable work output that benefits all of humanity. We build safe and beneficial conversational Gen AI powered bots and software products that allow users to communicate with systems and smart appliances using voice and/or text, very similar to how they talk to colleagues.

Our People are our single greatest asset and the global group is found on the "PEOPLE READY" vision. Our Microsoft certified technical team members sit as part of various advisory councils as well as speak and participate in key industry Programs.

KLoBot offers a fun-filled workplace that helps our full-time employees innovate and whilst enjoying highly competitive benefits such as:

• Attractive Health Plan
• Dedicated weekly time for education/training
• 25 Days Paid Vacation, Paid Sick and Personal Leave and Public Holidays

Selected candidates will be asked to complete a background check including driving record, education and employment records prior to commencing employment.

For more information please visit the careers section of our website to learn more about KLoBot http://www.klobot.ai or write to us at careers@klobot.ai

KLoBot is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.