What are the responsibilities and job description for the Operations Manager - Steel Service Center position at Kloeckner?
We are seeking an Operations Manager that will be responsible for overseeing and managing the daily activities related to Steel Service Center Branch Operations. The ideal candidate will have a strong background in the Steel Service Center Industry, and has demonstrated the ability to be an agent of change. We are seeking someone that is willing to challenge the status quo and relentlessly pursue excellence. The role involves supervising operations of 2 shifts to ensure the safety, efficiency, and quality of processes; which include steel plate and steel coil processing.
Responsibilities:
- Developing Business Plans: Create and maintain operational plans, considering labor hours, cycles, costs, and program requirements
- Establishing Standards: Work with the Director of Quality to set processing and quality control standards, budgets, and cost controls
- Process Planning: Provide guidance in developing plans for staffing, materials, subcontracting, facilities, and equipment
- Meeting Commitments: Ensure the organization meets cost, quality, and delivery standards
- Coordinating Operations: Collaborate with other departments to optimize resource utilization (human, machine, and equipment)
- Monitoring Reports: Review operational reports to address processing and maintenance issues and minimize costs
- Safety Program: Collaborate with the Director of Safety to create and implement programs that reduce accidents and injuries
- Employee Training: Ensure compliance with company, government, and customer policies, procedures, and regulations
Qualifications:
- Bachelor’s Degree from a 4-year institution or work related experience
- 5-7 years of management experience in a metals service center, or a similar environment
- Lean / Six Sigma experience
- Experience in metals processing/distribution
- Strong leadership, motivation, and interpersonal communication skills
- Process management expertise
- Problem-solving abilities
- Capacity to handle multiple priorities effectively
- Physical Examination: Ability to pass a physical examination for vision, hearing, and mobility
- Reliability: Demonstrated reliable work history
- Attention to Detail: Must be detail-oriented with a strong focus on precision and quality in all tasks
- Union experience strongly preferred
