What are the responsibilities and job description for the Operations Manager position at KMM Telecommunications?
Job Description
Job Description
Operations Manager Job Overview
As an Operations Manager (Ops Mgr) at KMM, you will play a pivotal role in overseeing and optimizing the efficiency of our warehouse operations. You will be responsible for managing a team, implementing streamlined processes, ensuring inventory accuracy, and maintaining a safe working environment. Your strategic mindset and strong leadership skills will contribute to the success of our operations and the satisfaction of our customers.
Operations Manager Responsibilities
- Lead and manage a team of 2 operations associates, providing guidance, coaching, and support to achieve operational excellence.
- Plan, organize, and monitor daily warehouse activities, including receiving, storage, order fulfillment, and shipping.
- Monitor Profit & Loss (P&L) Reports with full understanding of how warehouse expenses, errors, inventory discrepancies, and mis-shipments directly impact all areas on P&L Statements.
- Develop and implement efficient and effective warehouse processes, ensuring accuracy and timely execution of tasks.
- Monitor inventory levels to ensure accurate inventory levels.
- Utilize warehouse management systems to track and manage inventory movements, shipments, and order processing.
- Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and optimize resource utilization.
- Scheduling and assigning workload to operations associates and follow-up to ensure the workload is completed.
- Ensure compliance with safety regulations, company policies, and industry best practices to maintain a secure and healthy work environment.
- Collaborate with cross-functional teams, including program management, procurement, and customer service, to ensure seamless operations and timely order fulfillment.
- Analyze performance metrics and Key Performance Indicators to identify areas for improvement and make data-driven decisions to enhance productivity and customer satisfaction.
- Prepare and present regular reports on warehouse performance, operational challenges, and improvement opportunities to upper management.
- Maintain the physical condition of warehouse and office spaces by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
Operations Manager Qualifications
Operations Manager Preferred Qualifications