What are the responsibilities and job description for the Hotel Front Desk - Second Shift - Full or Part-time position at Knickerbocker on the Lake?
Well established, Historic Downtown Milwaukee Hotel is seeking an outgoing and enthusiastic individual to join our Front Desk team.
Responsibilities include:
- Checking guests in and out.
- Answering phone calls from guests and prospective guests regarding reservations.
- Assisting guests with directions and other issues during their stay.
- Providing exceptional hospitality and customer service.
- Strong decision making skills, initiative and judgment skills are required.
- Complete other duties as assigned.
- Qualifications:
- Individual applying should be presentable, courteous, and professional.
- Prior Front Desk or Hotel experience preferred.
- Experience in computer programs, credit card handling, telephone, calculator.
- Effective communication skills.
Position is second shift (3-11PM) including some weekends based on employee & hotel needs. This is a part-time or full-time position.
Job Types: Full-time, Part-time
Pay: $17.35 - $17.85 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Front desk: 1 year (Preferred)
- Hotel experience: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Preferred)
Work Location: In person
Salary : $17 - $18