What are the responsibilities and job description for the Regional Operations Manager position at Knight Commercial?
Primary Responsibilities:
- Apply expertise in commercial restoration services, including fire, water, mold remediation, and flood restoration.
- Oversee and manage projects within set timelines, including scheduling, resource allocation, and crew coordination.
- Deliver restoration services across various commercial properties.
- Drive team productivity and alignment with goals for quality, profitability, and client satisfaction.
- Ensure customer satisfaction by resolving service issues and maintaining exceptional service standards.
- Build and maintain strong client relationships while supporting operational excellence and brand consistency.
- Oversee compliance with safety protocols, health requirements, and daily production activities.
- Monitor the progress of both small and large-loss projects, keeping leadership informed of developments.
- Manage inventory for equipment, vehicles, and facility maintenance needs.
- Promote clear communication within the team and foster strong working relationships.
Position Requirements:
- Demonstrated commitment to personal development, team building, and leadership.
- Exceptional attention to detail, ability to multitask, and maintain composure under pressure.
- Dedication to safety practices and a mindful approach when interacting with teammates and clients.
- Strong organizational and leadership capabilities with a focus on meeting deadlines and managing multiple priorities.
- Quick adaptability to new challenges and professional growth opportunities.
- Proficiency in Xactimate is required.
- IICRC Certification is required.
- Valid and current driver’s license required.
Experience:
- Management: 4 year (Required)
- Fire Restoration: 4 years (Required)
- Water Restoration: 4 years (Required)
License:
- IICRC (Required)
Work authorization:
- United States (Required)
Required travel:
- 5% (Required)
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Application Question(s):
- Do you have experience in Xactimate?
Experience:
- Water damage restoration: 4 years (Preferred)
License/Certification:
- Driver's License (Required)
- IICRC Certification (Required)
Work Location: On the road
Salary : $75,000 - $90,000