Operations Manager

Description

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.

What do we live by? The answer is simple…OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.

Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

Job Responsibilities: What you will do

Serve as the Fleet Leader or Planning Leader while taking on additional Operations or Customer Service leadership responsibility for terminals with 250-500 trucks. For Express lanes, oversee the continued growth of Express business.

• Assume responsibility for Terminal functions in the absence of the Terminal Leader, if so designated.
• Act as liaison between various internal department personnel; ensure the various departments are communicating needs and opportunities for improvement.
• As designated by leadership, perform set functions such as:
• Purchase of office supplies.
• Staff scheduling.
• Monitoring trailer pools.
• Driver compliance and driver relation issues.
• Address customer relations issues.
• Monitor and evaluate the performance of designated department personnel and any other assigned staff.
• Monitor outbound freight within designated planning center and act as 'Service Champion' to identify service issues; manage expectations and collaborate with internal department personnel to provide resolution and execute better service opportunities.
• Review terminal reports such as productivity, unmanned trucks, crashes, work comp, Driver Controlled Idle (DCI), risk analysis, and all other reports as assigned by leadership.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• May perform additional duties as assigned by leadership.
  
  

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Qualifications: What you need to bring

• Previous leadership experience required and a minimum of one year of experience in Swift Driver Leadership, Planning or CSR position. The Driver Leadership/Planner/CSR experience may be substituted with 2 years of Swift Driver experience in conjunction with a minimum of 2 years of prior leadership experience.
• Bachelors or equivalent combination of education and/or experience required.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful
  
  

Pay Range: $65,000.00 - $70,000.00 Annual

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
• 401(K)
• Medical, Dental, Vision, Disability, Supplemental and Life Insurance
• Paid Time Off
• Employee Stock Purchase Plan
  

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.