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Vice-President Pharmacy Fulfillment Operations

KnippeRx
Boston, MA Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

Overview

YOUR PASSION, ACTIONS & FOCUS is our Strength

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Join the Knipper HEALTH Team!

Under the direction of the EVP, Pharmacy Operations, the VP of Pharmacy Fulfillment Operations is responsible for providing leadership to business units to ensure the achievement of strategic goals. Knowledge and execution of high-volume fulfillment operations with attention to quality, efficiency, and regulatory compliance. Management and oversight of pharmacy staff including Pharmacy Managers, Supervisors, and staff-level employees. Ability to work collaboratively with other business units.

Responsibilities

KEY RESPONSIBILITIES :

  • Strategic Leadership

Develop & execute comprehensive strategy to maximize efficiency and scalability.

  • Stay abreast of industry trends and regulations.
  • Operational Excellence
  • Oversee day-to-day operations of fulfillment and inventory management.

  • Ensure compliance with state and federal pharmacy regulations.
  • Collaborate with leadership across internal and external business partners.
  • Set performance metrics and targets including productivity, accuracy, and expense control.
  • Team Leadership & Development
  • Build, mentor, and develop a high-performing team.

  • Work with leadership to provide career growth and succession planning.
  • Financial Management
  • Manage departmental budget to meet financial goals including revenue, profit, and expense control.

  • Analyze operational data to identify and recommend cost-savings opportunities.
  • Innovation & Technology
  • Identify and implement new technologies and automation to streamline fulfillment processes.

  • Utilize business trends and pipeline to plan for future growth.
  • Collaboration & Stakeholder Engagement
  • Partner with other departments, business units, and vendors to exceed client and patient expectations.

  • Collaborate with compliance, regulatory, and clinical teams to ensure proper fulfillment of prescription medication.
  • The above duties are meant to be representative of the position and not all-inclusive.

    Qualifications

    MINIMUM JOB REQUIREMENTS

  • Advanced degree in Life Sciences, Business Administration, or a related field (MBA, PharmD, or similar preferred).
  • 10 years of progressive leadership experience supporting operational functions within a cGMP fulfillment facility.
  • Proven track record of scaling fulfillment operations utilizing both personnel, automation, and technology.
  • Indiana licensed Pharmacist, Pharmacy Technician, or the ability to obtain a tech in training license.
  • PREFERRED EDUCATION AND EXPERIENCE

  • MBA, PharmD, or similar education preferred.
  • 10 years of experience in fulfillment operations or manufacturing.
  • KNOWLEDGE, SKILLS & ABILITIES

  • Excellent leadership and management skills.
  • Excellent written and verbal communication skills.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong computer skills including Microsoft Office products.
  • Ability to accept changing workflows and unexpected demands requiring flexibility.
  • Ability to work under pressure and appropriately prioritize responsibilities.
  • Ability to work independently with minimal supervision.
  • Ability to develop collaborative working relationships.
  • PHYSICAL DEMANDS :

  • Ability to travel out of state 50% of the year.
  • Location of job activities 100% inside.
  • Noise and / or vibrations exposure.
  • Reaching (overhead), handling, and feeling.
  • Stand and sit for prolonged periods of time.
  • Lift, carry, and move up to 50 pounds.
  • This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers / clients.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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