Website Operations Specialist

Over 35 Years of Building Brands, Building Trust, and Building Business!

Knorr Marketing is a fully integrated vertical marketing agency and the North American leader in marketing Home Furnishing Retailers.

Knorr Marketing’s goals have always been aligned with our clients: to engage with customers in relevant and meaningful ways that result in superior experiences, increased brand awareness, and measurable return on marketing investments.

Knorr Marketing is seeking a Website Operations Specialist

Website Operations Specialist – Key Responsibilities

Project & Support Management:

Manage all website change requests.
Track and follow up on support requests in project management system daily.

Client Engagement & Support:

Regularly check in with web clients on their experience with their website.
Inform clients about new features and digital products.
Maintain 1-2 client touchpoints per month.

Website Reporting & Quality Assurance:

Send and discuss monthly website reports with clients.
Regularly review websites for issues and assist with QA during launches.

New Website Builds:

Serve as the main point of contact for new builds.
Conduct product walkthroughs and answer client questions.
Coordinate with web, art, and billing teams to ensure project completion.

Search Performance Management:

Set up analytics and monitor site indexing.
Track and optimize search performance.

Wage is based on experience

Insurance, Health & Wellness

Health Insurance
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Simple IRA
Health Savings Account (HSA)
Life Insurance
Supplemental Life Insurance
Disability Insurance

Family & Parenting

Military Leave
Family Medical Leave

Vacation & Time Off

Vacation & Paid Time Off
Paid Holidays
Bereavement Leave

Perks & Discounts

Company Social Events

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Type: Full-time