What are the responsibilities and job description for the Janitorial Territory Manager position at Knox-Blount Maintenance?
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Join our dynamic team as a Janitorial Territory Manager, where you will oversee multiple buildings within a designated area. This role involves planning, organizing, and directing staff to achieve operational goals while maintaining strong customer relationships. Our company is committed to excellence and offers a supportive environment for professional growth.
Responsibilities
- Select, hire, and train personnel for assigned accounts.
- Plan and organize work for start-up operations and supervise ongoing activities.
- Manage personnel decisions, including promotions and discharges.
- Oversee the delivery and distribution of supplies and equipment.
- Continuously evaluate accounts to ensure high-quality standards.
- Maintain customer relations through regular walk-throughs and visits.
- Address customer complaints promptly and effectively.
- Conduct weekly quality control checks.
- Provide coverage for accounts during employee absences or labor shortages.
- Coordinate and work scheduled special events.
Qualifications
- Valid driver's license.
- 2-3 years of management experience, preferably in janitorial services.
- Strong organizational and leadership skills.
- Excellent communication and customer service abilities.
- Flexibility to work second shift hours (4pm-1am) and attend mandatory meetings.
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