What are the responsibilities and job description for the Cash Poster - Central Billing Office, FT position at Knox Community Hospital?
JOB SPECIFICS
Career Department
Central Billing
Status
Full Time
Shift
8:00AM-4:30PM
Average Weekly Hours
40
Contact
Employment Specialists
Phone
740.393.9612
Email
careers@knoxcommhosp.org
Posting Date
Thu, 02/06/2025 - 12:00pm
JOB SUMMARY
The Cash Poster is responsible for the timely and accurate posting of patient and payor payments and adjustments to the patient accounts in accordance with laws, regulations, and administrative rulings of governmental organizations, other regulatory agencies, and contractual obligations. The cash poster will also be responsible for communicating with the payor to help assist patients in account resolution. Additional responsibilities include balancing daily and monthly bank transactions.
PRIMARY JOB RESPONSIBILITIES
- Post payments, adjustments, and patient liability.
- Ensure compliance with hospital and department policies and procedures and pertinent laws and regulations.
- Document and distribute rejections and credit balances.
- Maintain consist audit trail including notating patient accounts accurately and professionally.
- Distinguish payment validation issues that should be reported to management.
- Balance and complete reconciliations for all transactions including cash deposit, credit cards, lock box and EFT payments and immediately correct and document any discrepancies.
- Ensure filing and safekeeping of all documents daily
- Maintain unapplied transaction posting backlog to less than one business day during the month and zero business days at month end.
ADDITIONAL RESPONSIBILITIES
- Use data to evaluate accounts receivable and create and/or revise work plans.
- Maintain orderly work area.
- Participate in departmental process improvement.
- Participate in team goal setting and achievement.
- Use available resources for system troubleshooting.
- Perform tasks that are supportive in nature to the essential functions of the job.
- Participate in staff meetings, educational programs, committees, and mandatory in-services.
- Demonstrate initiative in personal/ professional development.
- Present a professional image.
- Assist with control of costs through the judicious use of human and material resources.
- Other duties as assigned.
Requirements Include
EDUCATION AND WORK EXPERIENCE
- High school diploma or equivalent.
- A minimum of one year general office experience and/or equivalent education of job related activities are required.
- Must have a working knowledge of Microsoft Word and Excel programs
- Minimum of one (1) year experience of general accounting and transaction balancing
KNOWLEDGE AND SKILLS
Knowledge of payor processing and requirements, understanding of claim editing, knowledge of general accounting principles and transaction balancing standards, ability to understand data presented by system generated reports, ability to prioritize duties and assignments and meet deadlines, understanding of multiple systems data exchange, ability to function effectively under stress, strong telephone communication skills, must be able to communicate effectively with strong attention to details and problem solving both verbally and written, must possess an aptitude for researching and reconciling variances on patient accounts, and must show proficiency with 10-key typing speed and accuracy.
