Case Manager

Nonprofit is looking to hire an ambitious, team player to join our Case Management team. This position is a crucial piece of our program and requires great organization and communication skills. Recent college grads encouraged to apply.

Responsibilities

· Assisting patients in the navigation of the healthcare system while enrolled in KAPA

· Coordinating all medical referrals for patients

· Working with provider offices in coordination of referrals

· Making patient reminder and follow up calls for appointments

· Providing education and tools for patients to be better healthcare citizens including:

1. Proper Emergency Department usage

2. Facilitating information from providers regarding patients’ medical questions

· Coordination of any non-medical patient needs including: transportation assistance, food assistance, reduced cost prescriptions, etc.

· Thoroughly documenting all patient information and interactions into KAPA’s patient computer program

· Participation in specialty projects as necessary

· Assistance in annual fundraiser with event attendance

· All other duties assigned by Director of Patient Services

Requirements:

· Passion for helping others

· Bachelor’s degree or equivalent

· Proficient computer skills including knowledge of Microsoft Suite

· Excellent time management and organizational skills

· Prior healthcare or insurance knowledge a plus

· Prior Case Management experience a plus

· Bilingual in Spanish a plus

This position is full-time (days, M-F), in office, with great benefits including medical, dental, vision, 401k, PTO, and room for advancement.