What are the responsibilities and job description for the Resort Associate position at KOA CAMPGROUND?
RV Resort Associate
Must be Reliable and Must be able to work Weekends - Ideal Candidate will have a "Can Do" attitude and be Very Team Oriented.
Hiring for Resort Associate!
Join a successful company and franchise operator of RV resorts! We offer paid vacations, opportunities for growth, and a supportive atmosphere!
**Please do not contact the resort directly - upload your resume and we will contact you.**
We are hiring for the position of Resort Associate in Lumberton, North Carolina.
What you’ll do:
The Resort Associate provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals.
Your job will include:
- Provide exceptional customer service to guests and residents to ensure an excellent experience upon check in, length of stay and check out.
- Managing the phones to assist guests and residents with making reservations and answering any questions or concerns.
- Be self-motivated and recognize when tasks need to be completed such as restocking store, cleaning store, refilling ice bags, writing down items guests request in store that we are out of or don't carry.
- Maximize the profitability of the property with the management team.
- Maintain the office and store ensuring that it’s clean, attractive and welcoming to our guests and residents.
Your skills and experience include:
- Have a great personality and be a people person.
- Ability to improvise, adapt, and overcome.
- Be well-spoken and able to communicate with people from all walks of life.
- Treat each customer with the same respect as the next.
- Be trustworthy and have the ability to work with cash, open, close store and office.
- Strong operations skills and a thorough understanding of the complexities of this position.
- Be very observant and have good intuition.
- Moderate understanding of operating computer systems, word processing, and the ability to learn new databases.
- Valid driver’s license, good driving record and current auto insurance.
- Experience in sales and/or marketing preferred.
As an Equal Opportunity Employer, we welcome and thank all applicants.
To apply to this job, click Apply Now
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: In person
Salary : $12 - $15
