What are the responsibilities and job description for the Senior Account Manager position at Koddi?
Koddi is looking for an Account Manager to join its growing client services team. Koddi is committed to recognizing and rewarding high performing team members and creating an environment where they can drive strong results for our clients and partners. As an Account Manager, you will be an integral part of a team that serves as the epicenter for client activity, applying the right mix of products, solutions, and services to maximize client success. You will be responsible for expanding existing relationships, ensuring the client's goals are met.
\n- Manage top-tier client accounts, providing expert guidance and responsive support to ensure satisfaction and portfolio growth
- Lead strategic account practices and align them with business objectives to drive measurable outcomes
- Analyze account performance using advanced data and reporting skills to inform decision-making and optimize client health
- Partner with cross-functional teams to address complex client needs and implement effective solutions
- Communicate proactively and effectively to exceed client expectations and foster long-term engagement
- Demonstrate thought leadership in client meetings, presenting data-driven recommendations and strategic insights
- Advocate for client need
- Bachelor’s degree required; Master’s degree or relevant certifications a plus
- 4-6 years of professional experience in client-facing roles, with proven success managing enterprise or strategic accounts
- Deep understanding of digital marketing strategies, CRM systems, and performance metrics
- Strong analytical background, including experience in data analysis, reporting tools, and campaign optimization
- Exceptional communication and collaboration skills, with experience influencing stakeholders at multiple levels
- Demonstrated ability to retain and grow accounts, maintain trust, and deliver exceptional client service
- Proficiency with CRM tools and the ability to turn insights into actionable strategies
- Experience mentoring or leading junior team members a plus
- Highly organized, detail-oriented, and able to manage multiple complex projects simultaneously
- Self-starter with a proactive mindset and a passion for delivering measurable client results
ABOUT KODDI
Koddi is a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi’s platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue.
We are committed to driving innovation and growth in the commerce media space. As part of that commitment, we’ve launched Koddi Academy—a learning platform designed to provide expert knowledge, competitive insights, and practical strategies for thriving in this fast-growing industry. Explore our latest certification course, Commerce Media Foundations, to deepen your expertise and stay ahead in the evolving world of commerce media. You can also sign up for our waiting list to be notified when new courses are released. Get started today at Koddi Academy.
