Demo

Floating Teller- Member Service Representative

Kohler Credit Union
Kohler, WI Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/10/2025

Kohler Credit Union is Hiring!!

Become part of a vibrant, community-driven financial institution that prioritizes its members! We're excited to offer a Full-Time Floating Teller / Member Service Representative position, with no experience necessary! This is your opportunity to begin a rewarding career in financial services while having a positive impact on the community.

In this role, you will be mainly based at our Kohler branch but may need to travel to other nearby branches in the Central district. Your responsibilities will include assisting members with financial transactions, understanding their needs, and recommending suitable products, all while providing exceptional customer service. This role offers the chance to gain valuable experience and grow in a supportive, team-oriented environment.

We offer a healthy work-life balance, with flexible schedules, generous paid time off, and a competitive starting wage of $17.50 per hour , plus an additional $1.00 per hour for floating positions. Our comprehensive benefits package includes medical, dental, and vision coverage, a robust 401(k) plan, life insurance, and tuition reimbursement.

Join a dynamic team that values diversity and supports career development. With our extensive training and mentorship programs, we are committed to helping you succeed and advance professionally.

Position Overview : If you're passionate about delivering excellent service and contributing to your community, the Floating Teller / Member Service Representative role at Kohler Credit Union is perfect for you. In this position, you'll help members with transactions, offer personalized solutions to meet their needs, and recommend financial products that align with their goals. By focusing on top-tier service, you will build lasting relationships and play a key role in our members' financial success.

Key Responsibilities :

  • Build and nurture strong relationships with members, ensuring a friendly and professional environment.
  • Meet performance goals focused on delivering excellent service and maintaining transaction accuracy.
  • Accurately process financial transactions and handle cash securely.
  • Adhere to operational guidelines and security procedures to ensure compliance and safety.
  • Communicate clearly with members and colleagues through in-person, phone, and email interactions to resolve inquiries and offer assistance.
  • Engage in continuous training and development opportunities to enhance skills and expertise.

Qualifications :

  • A high school diploma or equivalent is required.
  • Strong numerical and computer proficiency is essential.
  • Previous experience in customer service is preferred, and experience with cash handling is an advantage.
  • Must have dependable transportation for traveling between branches.
  • Work Hours : Work hours vary based on branch needs, generally ranging from 8 : 15 AM to 5 : 15 PM or 8 : 45 AM to 5 : 45 PM, with rotating Saturday shifts.

    Apply Now! Start your journey toward a fulfilling career with Kohler Credit Union. If you're ready to make an impact and advance in the financial services industry, we'd love to hear from you!

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